Airtel V-Fiber Europe server Issues

rajan20 · Aug 12, 2019

Hello,
I just bought 40 Mbps Plan/UL at home for Fps Gaming/work Purpose, But I just came to know that While pinging to EU servers, it's giving Requested Timed Out (100% Packet Loss) & Connection to Any Servers from Europe , Specially Germany is Not Working , Games i play Battlefield , PUBG. Is it ISP issue?

Also In Other Servers like SG, RU, HG I'm Getting very Low Hit Registration Issues, It's like even after Firing Bullets to Enemies, they don't Take any damages

... any Suggestions to follow ?

JB701 · Aug 12, 2019

I'm on an ISP that uses Airtel backbone
I can't ping 94.250.208.86 even with a VPN so I doubt that timeout issue is an airtel problem

pinging 94.250.208.1 without vpn:

Pinging 94.250.208.1 with 32 bytes of data:
Reply from 94.250.208.1: bytes=32 time=265ms TTL=58
Reply from 94.250.208.1: bytes=32 time=265ms TTL=58
Reply from 94.250.208.1: bytes=32 time=266ms TTL=58
Reply from 94.250.208.1: bytes=32 time=268ms TTL=58

Ping statistics for 94.250.208.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 265ms, Maximum = 268ms, Average = 266ms

Traceroute without VPN:

Tracing route to 94.250.208.1 over a maximum of 30 hops

1 1 ms 4 ms <1 ms 192.168.5.1
2 2 ms 1 ms 1 ms 10.89.139.1
3 2 ms 2 ms 1 ms 103.248.93.1
4 3 ms 2 ms 3 ms nsg-static-209.68.75.182-airtel.com [182.75.68.209]
5 258 ms 270 ms 268 ms aes-static-122.36.144.59.airtel.in [59.144.36.122]
6 255 ms 255 ms 255 ms any2ix.coresite.com [206.72.211.184]
7 264 ms 264 ms 267 ms 80.95.144.233
8 268 ms 266 ms 266 ms 94.250.208.1

Kinda insane ping for a EU Server. Traceroute is going to CoreSite - Any2 California in 6th Hop instead of going to Europe directly

Same IP with IPVanish VPN (TATA Backbone):

Pinging 94.250.208.1 with 32 bytes of data:
Reply from 94.250.208.1: bytes=32 time=155ms TTL=51
Reply from 94.250.208.1: bytes=32 time=156ms TTL=51
Reply from 94.250.208.1: bytes=32 time=158ms TTL=51
Reply from 94.250.208.1: bytes=32 time=157ms TTL=51

Ping statistics for 94.250.208.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 155ms, Maximum = 158ms, Average = 156ms

Traceroute with VPN:

Tracing route to 94.250.208.1 over a maximum of 30 hops

1 8 ms 6 ms 6 ms 172.21.30.1
2 6 ms 12 ms 7 ms ns1-r4-india.webserversystems.com [103.13.242.209]
3 9 ms 7 ms 7 ms 14.143.254.153.static-delhi.vsnl.net.in [14.143.254.153]
4 * * * Request timed out.
5 33 ms 33 ms 33 ms ix-ae-0-100.tcore1.mlv-mumbai.as6453.net [180.87.38.5]
6 191 ms 156 ms 199 ms if-ae-5-6.tcore1.wyn-marseille.as6453.net [180.87.38.126]
7 158 ms 155 ms 155 ms if-ae-30-2.tcore1.fnm-frankfurt.as6453.net [195.219.156.212]
8 150 ms 151 ms 151 ms if-ae-9-2.tcore2.fr0-frankfurt.as6453.net [5.23.30.17]
9 154 ms 154 ms 154 ms ge-1-1-3-0.ffm4-j.mcbone.net [80.231.65.2]
10 158 ms 164 ms 157 ms GW-Link11.retn.net [87.245.236.141]
11 157 ms 157 ms 156 ms 94.250.208.1

Trace complete.

Dunno if its ISP specific or if something is wrong with Airtel

pothi · Aug 12, 2019

I don't know why, but I can't ping the same IP from BSNL ADSL bb as well.

rajan20 · Aug 12, 2019

yeah It looks like Issue from Airtel because in My Company's network, I cannot ping any EU IPs, aswell Tracert stops at Airtel's Routing Gateway..

rajan20 · Aug 20, 2019

Battlefield's EU servers mostly hosted by G-portal.com, its located in Germany, I tried Tracert and found that connection is getting refused at their end .. what's possible solution for it?

My setup : Fiber net, 40 Mbps, DHCP IP but assigned 192.168.1.10 ip to my MAC address so it will be static always , forwarded required ports in router and with Smart port Forwarding, Only UDP 3659 Port is i'm unable to Open, even after listing it shows Closed

albert055 · Aug 20, 2019

I have observed the following latency for internet customers while working with ISP.

Within India, a point to point ping should be ~100ms
India to Europe around 200ms
India to US East Cost ~300ms and West Cost ~350ms

The latency generally depends on how your ISP is peering with other ISP. Let's say to reach the US West coast your ISP is using peering from Mumbai, India to London to NY East Coast and the to West Cost.
Instead, they can use Chennai, India to Singapore to US West Cost.
To minimize the latency you need to coordinate with your ISP to route your IPs(public IPs) via correct peering and deny them from long route. You may get the desired effect.

Source Link: I am getting ping of 400 from kolkata in EU servers, and am using Airtel Broadband. Should I change ISP's or something else? - Quora
https://www.icrowdresearch.com/

Airtel Broadband

rajan20 · Aug 21, 2019

@albert055 Ping is not the issue, getting 130-140 Ping in other Europe and Germany Based servers, just Servers hosted by G-portal and ip with 94.250.208.xx is not accessible ... what's the cause?

JB701 · Aug 21, 2019

You can't ping 94.250.208.1? Also try 185.137.121.133, this one is also hosted by G-Portal.

I can ping these servers on my isp with Airtel backbone , its just that the ping is too high.

Pinging 185.137.121.133 with 32 bytes of data:
Reply from 185.137.121.133: bytes=32 time=271ms TTL=57
Reply from 185.137.121.133: bytes=32 time=271ms TTL=57
Reply from 185.137.121.133: bytes=32 time=275ms TTL=57

rajan20 · Aug 21, 2019

Pinging 94.250.208.1 gives me Positive results while pinging 185.137.121.133 giving Request timed out

ping 94.250.208.1 -c 4
PING 94.250.208.1 (94.250.208.1): 56 data bytes
64 bytes from 94.250.208.1: icmp_seq=0 ttl=58 time=274.318 ms
64 bytes from 94.250.208.1: icmp_seq=1 ttl=58 time=414.869 ms
64 bytes from 94.250.208.1: icmp_seq=2 ttl=58 time=435.055 ms
64 bytes from 94.250.208.1: icmp_seq=3 ttl=58 time=461.877 ms

--- 94.250.208.1 ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 274.318/396.530/461.877/72.503 ms

ping 185.137.121.133 -c 4
PING 185.137.121.133 (185.137.121.133): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2

--- 185.137.121.133 ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

JB701 · Aug 21, 2019

You are getting even higher pings than Im getting to 94.250.208.1

Pinging 94.250.208.1 with 32 bytes of data:
Reply from 94.250.208.1: bytes=32 time=265ms TTL=58
Reply from 94.250.208.1: bytes=32 time=265ms TTL=58
Reply from 94.250.208.1: bytes=32 time=266ms TTL=58
Reply from 94.250.208.1: bytes=32 time=268ms TTL=58

Ping statistics for 94.250.208.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 265ms, Maximum = 268ms, Average = 266ms

I can ping 185.137.121.133

Pinging 185.137.121.133 with 32 bytes of data:
Reply from 185.137.121.133: bytes=32 time=272ms TTL=57
Reply from 185.137.121.133: bytes=32 time=274ms TTL=57
Reply from 185.137.121.133: bytes=32 time=275ms TTL=57
Reply from 185.137.121.133: bytes=32 time=271ms TTL=57

Ping statistics for 185.137.121.133:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 271ms, Maximum = 275ms, Average = 273ms

Seems like V-Fiber specific issue rather than Airtel backbone route. Try doing traceroute to 185.137.121.133 and 94.250.208.1

rajan20 · Aug 21, 2019

tracert of 94.250.208.1 seems to be okay, other IP, i cannot ping

Code:

Tracing route to 94.250.208.1 over a maximum of 30 hops

  1     4 ms    42 ms    18 ms  192.168.7.1
  2    14 ms    14 ms    14 ms  abts-mum-static-001.117.169.122.airtelbroadband.in [122.169.117.1]
  3     *        *        *     Request timed out.
  4    29 ms    30 ms    29 ms  125.18.13.137
  5   247 ms   248 ms   248 ms  aes-static-122.36.144.59.airtel.in [59.144.36.122]
  6   327 ms   289 ms   286 ms  any2ix.coresite.com [206.72.211.184]
  7   437 ms   278 ms   261 ms  80.95.144.233
  8   269 ms   269 ms   267 ms  94.250.208.1

Trace complete.

tracert 185.137.121.133

Tracing route to 185.137.121.133 over a maximum of 30 hops

  1   110 ms     6 ms     3 ms  192.168.7.1
  2   103 ms    38 ms    33 ms  abts-mum-static-001.117.169.122.airtelbroadband.in [122.169.117.1]
  3     *        *        *     Request timed out.
  4    50 ms    50 ms    69 ms  125.18.13.137
  5   262 ms   279 ms   264 ms  182.79.247.34
  6   307 ms   317 ms   297 ms  any2ix.coresite.com [206.72.211.184]
  7   279 ms   265 ms   267 ms  80.95.144.233
  8   281 ms   281 ms   285 ms  link11.ociris.com [80.95.152.210]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.

JB701 · Aug 21, 2019

i think there may be something wrong with ociris. its an old post but some people are having their traffic being directed through US back to Europe.
The traffic is hitting a firewall on ociris side at 8th hop

You should complain to g-portal about this

Here is my traceroute

Tracing route to 185.137.121.133 over a maximum of 30 hops

1 1 ms 1 ms 4 ms 192.168.5.1
2 2 ms 2 ms 2 ms 10.89.139.1
3 15 ms 1 ms 1 ms 103.248.93.1
4 14 ms 18 ms 22 ms nsg-static-209.68.75.182-airtel.com [182.75.68.209]
5 262 ms 254 ms 253 ms aes-static-122.36.144.59.airtel.in [59.144.36.122]
6 249 ms 250 ms 250 ms any2ix.coresite.com [206.72.211.184]
7 269 ms 267 ms 266 ms 80.95.144.233
8 264 ms 264 ms 264 ms link11.ociris.com [80.95.152.210]
9 265 ms 266 ms 265 ms 185.137.121.133

Trace complete.

I don't usually see traceroutes go through 59.144.36.122

Auth

Not GPortal but something related:

Forums - Edge Threat Management Forums - Arista

vBulletin Forums

forums.untangle.com

rajan20 · Aug 21, 2019

I posted a ticket in g-portal forums. let them check the issue.

rajan20 · Sep 5, 2019

Update : There is Confirmed Issue from Ociris, They have "Geo Location Block" on Airtel, which they resolved recently (Thanks to me 😈).
now i could connect to gaming servers but there is new problem, which i'm going to open in another thread.

Problem, Ping to other Germany hosted server is 120 -140, Ping to G-portal/Ociris Hosted Servers : 250-300 and 20-40% Packet Loss !

JB701 · Sep 5, 2019

What does the traceroute show now?

Airtel V-Fiber Europe server Issues

rajan20

JB701

🇵🇸🤝🇮🇳

pothi

@127.0.0.1

rajan20

rajan20

albert055

rajan20

JB701

🇵🇸🤝🇮🇳

rajan20

JB701

🇵🇸🤝🇮🇳

rajan20

JB701

🇵🇸🤝🇮🇳

Forums - Edge Threat Management Forums - Arista

rajan20

rajan20

JB701

🇵🇸🤝🇮🇳