Airtel Line keeps disconnecting...

H

halluc1nati0n

Newbie
Messages
40
Location
NA
ISP
Airtel
This happens every once in a while.Of late, It's happening here in Chennai.Any Chennai users suffering disconnections ?
 
well, what happens to me, is that whenever i leave my connection idle for more than 5 minutes, i have to restart my modem..but haven't ever been disconnected while surfing...
 
under PPPoE, choose Keep Alive: Redial period Seconds
 

This happened to me recently, and a change of modems solved the problem. Just call customer care.
 
I too had the same problem some months back. and i am using beetel 220 bx adsl2+ modem. the link and data lights would go off often. I called CC several time. they too sent the technicians but nothing happened. after some days it started to work perfectly. no problems now. 🙂u call the cc and blast them. they will come immediately and do the needful. if it doesn't happen even if they come and work on it, u keep on calling cc and blast them., threaten to disconnect.
 
u call the cc and blast them. they will come immediately and do the needful. if it doesn't happen even if they come and work on it, u keep on calling cc and blast them., threaten to disconnect.

LOL :thumbsup:
 
In my experience CC staff are generally quite co-operative. You should only blast them if they are being obtuse and unhelpful. Otherwise you are just being a jerk for no reason.

Sometimes being polite and respecting the other person gets your work done much faster, and more importantly, to the satisfaction of both sides with no bitter taste in anyone's mouth.

When I called them, they immediately agreed to send a technician when I requested the same. Moreover, the technician without a peep agreed to change the modem for a new one, even though he didn't think the problem was in it.

OT: Can you change your screename, our_broadband_scene_sucks? It's loo long and indents the posts, and disrupts the flow of threads!
 
made a thread earlier too..the engineer changed the rj-11 LINE cable. again today the same problem occurred. i had a spare cable so i replaced and started working again..this is the 3rd time i changed the cable in total. 2 by them 1 by me today. what is the cause of this ? is anyone familiar with this kind of problem ? why again and again ! ?
 
1.Try changing the splitter..2 In 220BXIadsl2+modem there is a new menu option. tr069. ....Disable it and try. This facility is for automatic reconnection/s......3Before trying this please give your modem's SNR and Attn figures. here..........4 i22.tinypic.com/2wd905f.jpg
 

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