Hi guys, yet another mischief from airtel now. They have capped 3G speeds to 2mbps from past 10 days. Just wanted to confirm if they have done with others users as we'll. pls revert
Seems like speed restriction is done for blore customers. This is done in view of voice over 4g launch. So that people feel the speed crunch and move to 4g
nothing will happen to your complaint, they will just say" sir, 2mbps is the best speed you can get on 3G, it is shared bandwidth sir" and they refused to take complaint on this issue. my argument went to deaf ears as they are half knowledged and half minded people are rather useless
This is the reply i got from Airtel after my complaint about reduce of 3G speed....
They we will be wipped out if they continue to ignore the customer's genuine complaints....
[color=#ff8c00;]Dear Mr. Ganesan,
This is with reference to your communication dated 21st January 2014, regarding 3G speed issue against your airtel mobile number .
airtel regrets the inconvenience you have experienced.
As per your telephonic discussion with the undersigned dated 21st January 2014, we would like to inform you that on receipt of your complaint, our technical team has conducted a network survey in your area. The team has confirmed availability of adequate outdoor 3G coverage in your area; however, in deep indoor and basement the 3G coverage may be weak.
Further, we have optimized the site to full extent and taken your address as an input for future planning. We will keep you updated on the same. We appreciate and value your feedback as this helps us in planning our future network augmentation.
For any further queries, you may get in touch with us at airtel.presence@in.airtel.com.
airtel appreciates your business and always welcomes your suggestions/feedback.[/color]
i had bought Nokia x and airtel is providing 500mb 3g for 3months.. but i dont want to put an airtel sim into my phone because
1. it takes 72hours to activate
2.call rates are damn expensive
3.3g is capped
4.airtel is turning out to be like a govt organistaion 3rd class customer satisfaction
and out of my previous exp.. the headache i had to go thru when i wanted to disconnect my postpaid number!
aircel is providing less coverage but better speeds in my area.
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