If you bought in recent days means before the warranty period (possibly 1 year) they will replace it... else they may say to pay you... giving silly reasons like if u have kids... they may droped, etc.,
Remote sensor at the dth doesn't respond sometimes.. lately it doesn't respond for days.
If the remote has a defect they will just replace your remote for free if warranty period is not over otherwise they will charge or you need to buy a adtv remote from a dth shop, pric may be Rs. 150 - 350 & if you favour of replace stb then I dont have any advice.
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