I called up TS CC and complained about the Chinese subtitles and they refused to entertain it as a complaint and refused to give me a ticket no. for it, as it is supposedly from NGC end as told to me, even after explaining that the same feed is coming from Airtel HD and Sun HD without the chinese subtitles, but no one ready to listen. I wrote amail after that to support team, explaining everything in detail, and how stb's itself come with the subtitle option so that customer can put it on or off in US and elsewhere, but again I got a call that they have understood the problem but can not do anything about it as they don't know how to fix it. They will talk to the tech guys but can't put a timeframe to it. So invariably they will never fix it as buying cheap equipment from chinese companies have put them into the position of giving chinese subtitles too🙂....the best they could have done was paid airtel and sun to give the chinese subtitles too so that no one gets to know that its their fault 🙂