Airtel Capped my Speed at 1MBps

[Theenlightened]

Hi All,

I have airtel unlimited plan, but apparently I seem to have exceed the 3.3 TB cap set by airtel.

Now my speed is at 1MBs and I have over 15 days for the plan to reset. I am working from home and 1Mbps is just not enough.

I called airtel up saying I will pay just get my speed back but there is no response. Any help on this would be most appreciated.

 

[Sushubh]

Based on your usage, I imagine your best option would be to apply for a second connection. Airtel used to have smartbyte top-ups. Not sure if they still do. They would probably be too little for your usage.

 

[igloo]

Change your plan, hopefully that would reset the limit. Use to happen in past not sure though. But still give it a try.
How you managed to breach 3.3TB in 15 days?

 

[shashankb]

OP might be doing work related to Video or Graphic stuff

 

[wheatbread]

India's leading provider of Prepaid & Postpaid Mobile Services in India - Airtel.in

Airtel is India's leading provider of prepaid & postpaid mobile, Airtel payments bank, broadband, 4G & DTH services in India. Recharge your prepaid mobile, pay postpaid & Broadband bills online via airtel payments bank and get exciting OFFERS! Know more about India's first open network.

www.airtel.in

Get a business plan, pretty much same pricing and you get to yell at their customer care representative if they restrict your bandwidth again.

 

[JB701]

Business plan doesn't have the 3.3TB Data caps?

 

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[shashankb]

It's surprising that Airtel has something that offers something middle between a Residential Broadband and a Lease Line.

 

[wheatbread]

@JB701 They probably do have a hard limit for lower offerings but it's probably much higher than 3333GB. In their T&C FUP is only mentioned for non-commercial usage, so I guess they have similar scheme like other office broadband providers and politely ask to move up the plan when usage is close to their magic number.

 

[imdarkray]

My data left always shows 3333GB on the Xstream fiber app and even on Airtel Thanks App that circle is always full.
I thought they stopped counting data usage. How would I know the actual usage now? Seems the old dashboard has also stopped working.

 

[igloo]

I always rely on thin ring around data left infinity tab showing in my airtel app. Gives you vague estimate.

 

[imdarkray]

@igloo I don't think it's working here for me. 🙁

 

[igloo]

I have two connection and both showing diff usage.
Both postpaid n direct from Airtel so maybe that's why.

 

[Rajneesh Rana]

Try checking usage on http://122.160.230.125:8080/gbod/
Earlier it used to show 3300GB and usage but right now it's just saying unlimited GBs left

 

[imdarkray]

Gbod doesn't open. In xstream fiber app. showing 3333GB

 

[Rajneesh Rana]