This is the message i got in reply from Airtel when i asked them to upgrade my plan.
Dear Mr. Sirdath Divakaruni,
Thank you for writing to Airtel Broadband and Telephone Services.
Your request regarding Deactivation of Voice top up Rs.300 has been
registered with us. The same will be addressed within 10th November 2007.
The reference number is 19348536.
We are unable to action upon your request as Double bandwidth offer is
currently not in promotion.
It is our privilege to have you as our valued customer & would like to
thank you for your continued patronage. We look forward to a long and
fruitful association with you.
Should you require any further assistance, please mail us back. We will be
glad to assist you.
Assuring you of our best of services at all times.
Yours sincerely,
Teena. S
Customer Care
Did anyone else face this sort of problem with them ?