Airtel ADSL - Netgear Connectivity Prob

S

slice_of_life82

Newbie
Messages
3
Location
NA
ISP
Airtel
Dear all,
I am using an Airtel 512 kbps connection on a Netgear 834G adsl router modem. I has worked fine for the last few months but for the past two days i keep encoutering a weird problem as follows.

When I try to open any webpage ( say Google), I get an error "Unable to display the page".

When I try to ping the same webpage ( say Google), the IP is resolved but the response is timed out.

Can anyone throw some light on this kind of problem.

Srikanth
 
Run antivirus/antispyware programs.Or Try System Restore
 
Login to the router(might require the router manual) and check the status page to see if it's being assigned a public ip (should look somethin like 122.***.***.***) If yes, then check if DHCP is enabled (should be in the Lan settings tab). Also make sure in Windows that the connection is configured to 'Obtain IP automatically' in the connection's tcp/ip properties.If not, and if it's displaying a PPP down error msg or somethin then ur modem config is messed up and this will require editing the WAN settings.Ofcourse the easier way would be to lodge a complaint and let Airtel send a tech support guy.
 
Start/ run type cmd type Ipconfig/all

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.



C:\Documents and Settings>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sony
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 08-00-46-1D-A8-65
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, December 13, 2007 11:07:09
PM
Lease Expires . . . . . . . . . . : Friday, December 14, 2007 11:07:09 P
M

C:\Documents and Settings>ping Google

Pinging google.navigation.opendns.com [208.67.217.231] with 32 bytes of data:

Reply from 208.67.217.231: bytes=32 time=250ms TTL=55
Reply from 208.67.217.231: bytes=32 time=249ms TTL=55
Reply from 208.67.217.231: bytes=32 time=248ms TTL=55
Reply from 208.67.217.231: bytes=32 time=249ms TTL=55

Ping statistics for 208.67.217.231:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 248ms, Maximum = 250ms, Average = 249ms

C:\Documents and Settings>netstat

Active Connections

Proto Local Address Foreign Address State
TCP SONY:1053 SONY:1054 ESTABLISHED
TCP SONY:1054 SONY:1053 ESTABLISHED
TCP SONY:1055 SONY:1056 ESTABLISHED
TCP SONY:1056 SONY:1055 ESTABLISHED

C:\Documents and Settings>tracert www.broadbandforum.co

Tracing route to www.broadbandforum.co [210.193.49.171]
over a maximum of 30 hops:

1 2 ms
 
change the DNS P - 202.56.224.153A - 59.144.127.17 If not work then set it to P - 59.144.127.34A - 202.56.224.153
 

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