ACT Fibernet - Very Poor customer Service - Totally disappointed.

Sathya Kumar A R

New Member
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I recently applied new fibernet connection CustID[1297391]. On the first day i enquired,
they followed me continuesly and @ 9 PM sales guy came to my home and done all the application formalities and collected 1700.
He mentoned our service guys available in local area itself you will receive fast service all the time.


After two day i called to customer support as i dint receive any calls.
After that i received a call from technical guy (Parmesh).

I mentioned my available timing 8.00AM - 11.30AM and after 9PM.
He said working hours is 9.30 to 6.30 acceptable but (They always follow rules while giving service not while getting money/new connection)
He said today morning @ 9.30 he will come but while calling at 9.30 he told he will be coming after 11.00.

Highly disappointed. In Simple way [Good service before taking connection after that worst ]

BEWARE Dont go for ACT FIBERNET


Sathya Kumar A R
Marathahalli
Banglore
 

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