ACT closes tickets without attending calls, very strange!!

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2
Location
NA
ISP
ACT
I have been an old ACT customer , when they started, i am their early adopter but now in recent months, the way they respond to complaints has become too lousy. They just close the tickets on messages and no one attends the calls. This needs to be fixed at the earliest . Even after calling multiple times, their response is just Cold and no one cares. I doubt how long will they continue like this.

Regs,
Prasoon
 
Reliance does it all the time.
 
Initially they were good but now falling back to same tactics, they are still not big but behaving like one will lead to their early demise before the sunrise.
 

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