ACT Broadband in Bangalore is unfair

  • Thread starter Ganesh.hari
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mS8^Y4prh8

mS8^Y4prh8

Regular
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260
Location
NA
I believe the 50MBps plans should drop down to AT LEAST 5MBps post FUP. What the hell was going through the guy's head as he came up with this ridiculous post-FUP speed?
 
T

toonfanatic

Messages
1
Location
Bangalore
ISP
Airtel
Ganesh.hari said:
Hi all
Act broadband has its head quarters in Bangalore and see how they behave to hyderabad and Bangalore...They give 10 mbps in Hyderabad 10mbps upto 30Gb and 2mbps in Hyderabad and in Bangalore FUP 20GB speed post is 256kbps are they putting bones to us and flesh to HYDERABAD .We are cheated in Bangalore see the below screenshots really pathtetic partialty,CUSTOMERS BEWARE of ACT


Bangalore: Plan Name Speed Monthly Tariff FUP Speed After FUP ACT Freedom 2 Mbps 649 20 GB 256 Kbps ACT Liberty 2 Mbps 799 30 GB 512 Kbps ACT Privilege 15 Mbps 999 40 GB 512 Kbps ACT Abundant 15 Mbps 1099 50 GB 512 Kbps ACT Indulge 25 Mbps 1349 60 GB 512 Kbps ACT Extravagant 25 Mbps 1999 100 GB 512 Kbps ACT Force 25 Mbps 2749 200 GB 2 Mbps


Crazy plans at crazy prices
Unlimited Data Plans (w.e.f. Nov 17, 2012)
Charges in INR
Plan Speed Monthly Half-Yearly Yearly B-Max 450 512 Kbps 450.00 2600.00 5000.00 B-Max 660 3 Mbps 660.00 3630.00 6600.00 B-Max 1110 15 Mbps 1110.00 6110.00 11100.00 B-Max 1660 20 Mbps 1660.00 9130.00 16600.00 B-Max 2770 25 Mbps 2770.00 15240.00 27700.00- Installation charges will apply depending on plan chosen- All plans are inclusive of taxes- Fair Usage Policy applies for Unlimited Data Plans- * Free usage limit applicable for downloads only, uploads are unlimited
Fair Usage Policy (FUP) While the packages have been designed to give unlimited broadband experience to the subscribers, few customers may use excessive amount of the data transfer, causing traffic congestion on the network. In order not to impair the experience of other users, a Fair Usage Policy is applied. This helps to give the desired Internet usage experience to all users, especially since broadband is a shared bandwidth experience and the over-usage of a group of customers must not affect the rest of the users.Table below describes Fair Usage Policy by package with effect from 01- April -2012
Fair Usage Policy (FUP)
Package Name Old Speed New Speed FUP Limit Speed Post FUP B-Max 450 512 Kbps 512 Kbps 20 GB 256 Kbps B-Max 660 1 Mbps 3 Mbps 20 GB 786 Kbps B-Max 1110 10 Mbps 15 Mbps 30 GB 2 Mbps B-Max 1660 15 Mbps 20 Mbps 40 GB 4 Mbps B-Max 2770 20 Mbps 25 Mbps 60 GB 6 MbpsNote - At The begining of the next calender month, the speed will be automatically reset and increased back tothe speed as per Subscribed package . Please see the details of your package or contact our customer support on 040 66 27 27 27.

Bangalore:
Plan Name Speed Monthly Tariff FUP Speed After FUP
ACT Freedom 2 Mbps 649 20 GB 256 Kbps
ACT Liberty 2 Mbps 799 30 GB 512 Kbps
ACT Privilege 15 Mbps 999 40 GB 512 Kbps
ACT Abundant 15 Mbps 1099 50 GB 512 Kbps
ACT Indulge 25 Mbps 1349 60 GB 512 Kbps
ACT Extravagant 25 Mbps 1999 100 GB 512 Kbps
ACT Force 25 Mbps 2749 200 GB 2 Mbps
-Max 450 512 Kbps 512 Kbps 20 GB 256 Kbps B-Max 660 1 Mbps 3 Mbps 20 GB 786 Kbps B-Max 1110 10 Mbps 15 Mbps 30 GB 2 Mbps B-Max 1660 15 Mbps 20 Mbps 40 GB 4 Mbps B-Max 2770 20 Mbps 25 Mbps 60 GB 6 MbpsHYDERABAD:


-Max 450 512 Kbps 512 Kbps 20 GB 256 Kbps
B-Max 660 1 Mbps 3 Mbps 20 GB 786 Kbps
B-Max 1110 10 Mbps 15 Mbps 30 GB 2 Mbps
B-Max 1660 15 Mbps 20 Mbps 40 GB 4 Mbps
B-Max 2770 20 Mbps 25 Mbps 60 GB 6 Mbps
There is an explanation to the diff in prices here. In Hyderabad, ACT is actually not present as itself. What ACT has done is, bought a Hyderabad based provider called Beam Telecom. Beam Telecom in Hyderabad was/is one of the best in the country if you ask me. I have used the same when I lived in Hyderabad, and this was before ACT bought over Beam Telecom. So even though the company Beam is owned wholly by ACT now, the pricing structure is independent.
I do agree that it would be a dream come true if ACT adopts the structure that Beam have had in place in Hyderabad, but then you always end up paying more for everything in Bangalore, don't you?
But let me tell you, having been a customer with Beam in Hyderabad, the internet speeds are to die for. Especially if you frequently exhaust the FUP.
 
A

Ambarish S N

Messages
1
Location
Bangalore
ISP
ACT Broadband
I've been using ACT Broadband for around three weeks for now. It has been quite good so far. I get downloads at around 6 MBPS. But the plan that I have opted is the 25 MBPS. When the executive demonstrated it by visiting speedtest.com during installation, it showed around 33 MBPS. But never have I reached > 6 MBPS. Have never had a disconnect or anything like that. This has been better with the same price range of other broadband providers like Airtel and BSNL. I feel ACT is better of all in Bangalore... But I would love to have download speed at 25 MBPS because I am paying for that and not 6 MBPS. Have voiced my concern to ACT and hope to get a prompt response.
 
broadband.act

broadband.act

Messages
484
Location
Bangalore
ISP
ACT
Ambarish S N said:
I've been using ACT Broadband for around three weeks for now. It has been quite good so far. I get downloads at around 6 MBPS. But the plan that I have opted is the 25 MBPS. When the executive demonstrated it by visiting speedtest.com during installation, it showed around 33 MBPS. But never have I reached > 6 MBPS. Have never had a disconnect or anything like that. This has been better with the same price range of other broadband providers like Airtel and BSNL. I feel ACT is better of all in Bangalore... But I would love to have download speed at 25 MBPS because I am paying for that and not 6 MBPS. Have voiced my concern to ACT and hope to get a prompt response.
Hi Ambarish,
Thanks for liking ACT Broadband services. We really appreciate it!! :)
Regards,
ACT Broadband