A question about Flipkart exchange process

goodburner

[OP]
Regulars
Dec 10, 2009
296
75
Bangalore/Chennai
So I have a sony xperia Ion which works fine but its quite beaten up, not much scratches but the small black cover that covers the battery charging slot has come off and its also missing the sim card closing tray, which fell off somewhere. It's fully functional and all but I doubt I have the bill and headphones as its over 2 years old and we have shifted houses and all... will they accept it as long as its working or will they only accept perfectly condition phones?
 

dextermorgan

Regulars
May 12, 2014
7,316
1,315
Hyderabad
They pick up the mobiles, inspect them and then send you the quote. They won't pick up the mobile if it looks bad or looks like it wouldn't fetch 2k.
Funny thing is that they are giving 2k minimum off for nokia C4 ..which is a 4 year old model.
 


ghpk

Now Visible in NCR ;)
Regulars
Aug 4, 2008
2,316
589
India
Goodburner, I would like to buy that Xperia ion for 2K, would get it picked up too, Check PM
I think Flipkart is charging full amount initially and would offer coupons or refund later, I may be wrong, but as their condition says they would evaluate I don't
think they would give 2K discount without even checking.
 

witguru

BBF Fan
Regulars
Sep 24, 2012
130
7
Bangalore
Hello,
i have ordered the redmi 3s prime phone today morning from the big billion sale for 8499.
for the same i have applied for exchange of my phone redmi note 4g, the flipkart app is detecting my phone as redmi note 3 and giving a discount of 2400,
does it make any difference will the delivery person create a problem??
also i have tried manually selecting redmi note lte and giving the imei number. but it is not accepting it is saying imei /model mismatch
what should i do?
also my phone is in a good working condition, power and volume buttons have become hard no other problem.

is there anything i should do??
 

Sushubh

Administrator
Oct 29, 2004
420,542
13,130
Gurugram
I think they are just going to match the IMEI number.
 


dantool

Regular
Regulars
Apr 14, 2007
1,011
151
new delhi
your exchange will get rejected if the delivery boy is able to make that you are giving him a different phone model,

otherwise you are good to go.
 

witguru

BBF Fan
Regulars
Sep 24, 2012
130
7
Bangalore
thank you @Ouch @dantool

@Bsnl Super User the phone has its own issues
1.model is outdated
2. power and volume buttons are hard which costs 1k
3.it has only 8gb of internal memory
4.single sim
5.no volte

hence i have decided to exchange

cashify is offering 1.9k
flipkart is a better deal

if you can suggest me a better option ill stick on to the phone
 

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