Proof that ACT is adding false GBs to usage (download cap)

NetizenInChennai

Member
[OP]
May 20, 2014
8
1
CHENNAI
After my ordeal with them last month, which you can read here BEWARE ACT is adding false GBs to FUP (download limit) usage • ACT Fibernet

I turned the traffic meter built into my router, as soon as my computer booted up on the first day of the month, before I started browsing. Now I've monitored the usage closely, on ACT's portal page, and on my router's meter. And I've noticed ACT's meter start overtaking my router meter, MB by MB. It started out at 30 MB for the first few days, then suddenly spiked to 50 MB. I don't know when ACT is gonna pull last month's stunt again, as they've not resolved last month's issue in any way whatsoever. I've attached the screenshot comparing both.



This was at 11:10 AM, the discrepancy was 50 MB. By 2:25 PM it was:



The discrepancy had magically grown to 59 MB! In 3 hours, unprecedented for this month.


The only way this is possible is if they count uploads; but they say they don't here: ACT Broadband | Broadband High Speed | Internet Connection | Internet Plans | Internet Broadband | Broadband Bangalore (Chennai).

This is how they swindled me out of 20 GB last month. While they've been restraining themselves to megabytes so far, I don't know when they'll pull last month's fraud again.
 
Last edited:
Reactions: Ramesh Dorairaj

NetizenInChennai

Member
[OP]
May 20, 2014
8
1
CHENNAI
Yeah. I mentioned my account ID on the other post too. This is so ACT can't squirm out of this by saying "please share ID and we'll look into it"

Interestingly, the ACT meter now counts 64 MB than my router meter! The wifi is turned off in my router, and it calculates all data moving through the internet port anyway, so where is this mystery data being consumed from? Last month they added 20 GB of mystery data to my usage.
 


Ramesh Dorairaj

New Member
Feb 2, 2019
1
1
Ditto here
Very large uploads...15 GB yesterday. ACT scoundrels, if you have any manhood left, return money. You are perverts who exploit decent people.
 
Reactions: Sushubh