Hi all,I bought Sify broadband connection (256 kbps) last month.Total amount I paid was: Installation : 2000 Monthly : 915 (including tax) Plan : 8 a.m to 10 p.m 150 MB transfer and 10 p.m to 8 p.m UnlimitedFirst 20 days everything went fine. Although the speed wasn't 256 kbps, it wasn't bad, if I would have to admit. I got a download speed to around 20 kbps (btw, does Sify commit to any download speed).Then started the problem. I started to get connectivity issue. Problems faced by me.1) Error, Connection cable unplugged. In the last 10 days, atleast 7 days I have this issue.2) Customer service center gave very poor response. Every time I call, they say "your prblm will be solved in 24 working hrs"3) Technical stuff use abusive language.Now that I am totally upset, I want to move to Consumer court. What is the procedure?? What all proof would I have to submit, to make my case stronger??Any help/suggestion would be appreciated !!Thanks,-Jeevan