BSNL BROADBAND DATAONE

rinzyyy

Newbie
[OP]
May 27, 2005
3
0
Hi.... With the dataone broadband connection i am supposed to get 1 email account...... The engineer who come to my place for installation .. Had no clue about it......... When i call the bsnl customer care no in pune i.e. 25459000...... The females recieving the call dont know anything....... But i assume that the login name and the password for the email account should be same as the login name and password for the internet access........ When i visit http://www.dataone.in/ and enter the login and pass... It says "invalid username and password"....... Can anybody help me with this......????
 

sunandoghosh

Newbie
Regulars
Apr 23, 2005
87
0
"But i assume that the login name and the password for the email account should be same as the login name and password for the internet access"correct but add @dataone.in at end of ur usernamei had no problems...unable to figure out ur problem????????? :(
 
A

agnivo007

The email address and service passwords are initially "xyz123".But one can change service password and email password. Both can be different. Also after setting up the service account, it might take 2-3 days for your email account to be operational.
 


rinzyyy

Newbie
[OP]
May 27, 2005
3
0
hi buddies....
Firstly Sunando..... when u visit the http://www.dataone.in/ website, the dataone.in part of the username is already there...... i prefixed it with my username....... entered the pass...... but..... got the messg "Invalid username or pass"
I have also tried to enter password as "xyz123" as suggested by agnivo..... but that didnt help either......
any other suggestions????
 
A

agnivo007

Did u read my last sentence ?Also get in touch or call local broadband cell or BSNL technician in case u know his number.
 

rinzyyy

Newbie
[OP]
May 27, 2005
3
0
Agnivo.... I did read ur last statement..... u said that it may take 2-3 days for the email account to be operational...... but dude..... its already been abt 20-25 days..... and i still cant figure out anything..... the BSNL helpdesk is first of all not reachable...... and then when i m able to connect to them.... they dont know anything.....
 


sunandoghosh

Newbie
Regulars
Apr 23, 2005
87
0
Originally posted by agnivo007@May 27 2005, 08:02 AM
The email address and service passwords are initially "xyz123".
But one can change service password and email password. Both can be different. Also after setting up the service account, it might take 2-3 days for your email account to be operational.
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Are there two passwords???

I thought its just one...which means that when i logged in dataone.in it was using email password ( which was of course xyz123)....which again means that when i changed it inside email...it was email password which was changed...which means that i have NOT yet changed service password (but how can i if i never knew there were two passwords :( )

so i should change now service password also??????????

agnivo ( my 911) plz say how to change service password ????????

" the BSNL helpdesk is first of all not reachable...... and then when i m able to connect to them.... they dont know anything....."

I think u should blindly and fully follow agnivo rather than on bsnl people....

"any other suggestions????"

very sorry but no suggestions for this part friend...
 

onlytest

Regulars
Regulars
Dec 12, 2007
500
100
New Delhi
for new user (ips starting 117.*.*.*) only,
to access your email account, go to Login, use ur username (that u use to connect internet), if you are logging first time, use password which bsnl has given you and u connected internet with that first time. in my areas password is default password. after login, go to settings-->>general-->>change password, now change your password.

next time use your new password for accessing mail account....

new bsnl dataone user has three password now

1 for connecting internet
2 for portal http://p3hosting.bsnl.in:9080/BroadBandCustomerPortal/ (data usage check)
3 for email account Login