i am getting download speed af around 20-26 kb/s since january. ive complained to tech support(1504) but it dosent help. i also contacted the area manager, nehru place, mr. Anil Kumar Gupta, and he said he cant give speeds more than that. i told him i was getting speeds of 31kb/s for the last 2 years and suddenly what happened.. he says pata nahi.. pls contact GM and DGM broadband, mtnl. i told him that as per TRAI you cant call it broadband if speeds are below 256kbps(32kb/s), also told him that why should i pay for low speeds.. reply was again 'pata nahi..', i called 1504 and asked for GM or DGM broadband here in Delhi.. again the reply was.. 'pata nahi...'.. dont know how do i contact them.. my triband connection is 256 unlimited. anyone else facing speed problems pls take it to the respective area managers and can anyone give me the contact of the gm or dgm broadband, delhi.