Never Take Tata Indicom!

[helpme1]

i have been facing so many problems ever since i have taken this connection.i am in chennai,having taken the 256 kbps unlimited plan(1k Rs.).i got the net connection mainly for gaming.The server used to go down every 2-3 days and stay down for about 12 -15 hoursthen in between,it used to dc at exactly 10 in the night and gets restored after calling them at 8 in the morning.(they dont pick up the phone at night)and if thats not enough,they tell me we can give you reembursement only if it is during the day..i mean wtf is with tht,,my net is getting dc at night for a fortnight and they say tht we can do anything if net goes at nightand now...the connection dces every 2 mins for 5-6 secs.all through this i keep calling them asking them to fix it.First they will say yes,it will be fixed.If i start calling a lil often(2wice in a day) they stop answering the phones.The only thing they do correctly is come to my house every month to collect bill payment.i pinged a normal website...this is the resultsReply from 202.92.9.2: bytes=32 time=60ms TTL=56Reply from 202.92.9.2: bytes=32 time=60ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=60ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=57ms TTL=56Reply from 202.92.9.2: bytes=32 time=57ms TTL=56Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Request timed out.Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=60ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=60ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=59ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Reply from 202.92.9.2: bytes=32 time=60ms TTL=56Reply from 202.92.9.2: bytes=32 time=58ms TTL=56Request timed out.Request timed out.Request timed out.the forums doesnt allow bigger posts ,so cant post more

 

[nightwolf2k5]

tata sucks.. had the worst possible experience with them.. man.. every chance i get, i tell ppl not to take it.. i cant belive how much trauma they caused!!

 

[Crazysah]

My experience with them has been very good guys! I don't know whats wrong on your end.

 

[netfreak]

Maybe he is getting net through cable?

 

[The GodFather]

QUOTE(Crazysah @ Apr 1 2007, 02:52 PM) [snapback]85684[/snapback]
My experience with them has been very good guys! I don't know whats wrong on your end.[/b]

Hey Crazysah,

How many days do you have TATA Indicom Broadband? I'm planning to get the upto 2 Mbps Plan this month. Was on 64 Kbps all these years and BSNL is not providing broadband in our area.

Please let me know.

Regards,

The GodFather

 

[Sushubh]

mr. godfather your blog is not working.

 

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[Crazysah]

QUOTE(The GodFather @ Apr 5 2007, 08:47 AM) [snapback]86262[/snapback]
Hey Crazysah,

How many days do you have TATA Indicom Broadband? I'm planning to get the upto 2 Mbps Plan this month. Was on 64 Kbps all these years and BSNL is not providing broadband in our area.

Please let me know.

Regards,

The GodFather[/b]

For 2 weeks now.

 

[sneezymelon]

I, myself, have had a very bad experience wid Tata Indicom..Moreover, i've heard dat dey often get involved in billing hasslesI, personally, would discourage Tata B)

 

[The GodFather]

Hi Guys!I've read the forum and come to know abt TATA's bad things.All these years I am on a 64 Kbps Internet. Frankly I'm fed up with it. I wanted BSNL but, the officers in BSNL office say it's still not in my area.There is no other provider offerring 2 Mbps Internet in my area.Hence, I have limited options. What do u guys recommend?@SushubhYeah, I've pulled it down. It will be back up soon.

 

[sneezymelon]

Maybe u shud go wid Airtel den...

 

[The GodFather]

Hi sneezymelon!

Again Airtel is not there in my area 🙁

I have MTNL Triband 2 Mbps in my office dedicated for me and I have now become habitual to that speed 😀

So, I need to upgrade my Net at home to 2 Mbps as well.

If only BSNL has started releasing connection in my area. I'll ask them again coz, TATA will also be giving the connection from my landline like BSNL. So, may be BSNL is offering now.

Thx

TC

The GodFather

 

[AjoyEricLal]

Dear all:
What's the consfusion about?
Do POOR services with TATA-indicom surprise anyone of you [anymore]?

Come on... get real, the ISP is cheating us on a daily basis... no credits for downtimes, no credits for drops in speeds, no toll-free numbers that we can call when we have issues... basically NO SERVICE GUARANTEES FOR US AT ALL !! ... all at a very high price!

Stand up and stop taking the nonsense... write to the CMD, VSNL/ TATA-indicom (for Broadband services!).

Here are the addresses (send letters only by courier, keep the WB slip/ proof at hand!) because you will land up having to escalte it to TRAI:

Mr. Subodh Bhargava
CMD
VSNL - Videsh Sanchar Nigam Ltd.
Bangla Sahib Road
New Delhi - 110 001
Delhi
eMail: s.bhargava@vsnl.co.in

His PA:
Mr. R. K. Khushu
Tel.: 011-23747319
eMail: rk.khushu@vsnl.co.in

Also write to:
Ms. Mamta Jain
Customer Assurance Head
VSNL HQ - Videsh Sanchar Nigam Ltd.
M. G. Road, Fort
Mumbai - 400 001
Tel.: 022-66101240
eMail: mamta.jain@vsnl.co.in

After all of the above get TRAI involved!!!

I f you use TATA's Mobile Telecommunication Services and are not satisfied... stand up and stop taking the nonsense... write to the Managing Director, TATA TeleServices:

Mr. Anil Sardana
Managing Director
TATA Teleservices Ltd.
A, E, & F Blocks, Voltas Premises
T. B. Kadam Marg, Chinchpokli
Mumbai - 400 033
Tel.: 022-?
eMail: anil.sardana@tatatel.co.in



His Secretary:
Ms. Poonam Saxena
Tel.: 022-66671037
eMail: poonam.saxena@tatatel.co.in

After writing to the above and not getting any sensible replies and percievable improvement ... just get TRAI involved!!!

Need more help... I can be reached at ajoyericlal AT gmail DOT com.
Also see: (Amazing story of a TATA Indicom user [a.k.a sufferer])https://broadband.forum/tata-indico...er-k-sufferer/ (Amazing story of a TATA Indicom user [a.k.a sufferer])

Just discussing the issue will not get us all anywhere. We must be persistent in our endeavour... or continue to accept utterly poor services.
Ajoy

 

[Crazysah]

I am New Delhi and had a awful 2 weeks but ever since then and all the time before that it was excellent! I called them up when it was not working and asked them what was the problem... they sent a engineer and I followed him... It was actually a cable cut and some bastard was consistently cutting it! Now my connection has been fine for a month and it is amazing! So do take Tata Broadband because they are not the ones who cause problems. Some other asshole people cut the cables and cause problems!

 

[AjoyEricLal]

There is a simple reply to that, 'Crazysah': ... whatever reason there may be for the connections being down ... even if fibre optic cables (FOCs) get cut or copper wires (CWs) get stolen, it shouldn't be made the Consumer's problem -- it is and always will be the ISPs (i.e. TATA Indicoms) problem!!! It is simply as follows:If you pay for a 'pair of shoes', you buy exactly two shoes!But if you just get 'one shoe', what do you want to do... hop around on one leg? It's like that with ISP services. Don't let then get away with it.I have stopped accepting their 'one shoe solution', specially since I am paying for 'a pair'! So, stand up and shout out really loud.;-)

 

[amish]

@crazysahok in ur case.. i wud say not tatabb fault but what took them 2 weeks?!i dont have tataBB anymore but their lan cable is still coming to my house. and i see so much of network flooding. this is because switch is faulty. its been so from 1 or 2 months. they havent cared to change switch.i dont care though but i am sure ppl in my building are still facing the problem, which is there from 1 and half year now. every 6 months their switch goes bad and they replace it with some repaired switch which again wud last only few months.oh and i know why its not changed from 2 months this time.. because i am not there to call them everyday for 2weeks. i tell them "not to give stupid excuses and change switch". other ppl in building dont know much abt networking so they just accept their excuse.