American Airlines to setup call centre operations in India

Sushubh

Administrator
[OP]
Oct 29, 2004
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Gurugram
American Airlines to setup call center operations in India
We have been hearing a lot of news on companies who are moving back their customer support operations from India.
This is somewhat the opposite. American Airlines has said that they are planning to move its Asia-Pacific call centre operations to India from Australia.
They are going to [...]

http://business.techwhack.co/2035/american-airlines-india/
 

hackkira

Newbie
Aug 26, 2009
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There are a large number of patents covering various aspects of call centre operation, automation, and technology. One of the early inventors in this field, .._________________