Sify Broadband

devendra

Regular
[OP]
Regulars
Sep 17, 2005
137
0
Hii My name is Devendra. I have given 1month before notice of disconnecting net but still now no reply from that when i contact them daily they just tell it will solve at earliest.I have given 6months advance payment to my LCO.I have just use net only for 3months and i wanted my 3months money back.The problem is BB101 i.e Unable To Reach Gateway.The problem is not one or 2 times but its happening daily.If any sify guys looking plz solve my problemPlz Guys tell me what to do
 

devendra

Regular
[OP]
Regulars
Sep 17, 2005
137
0
Should i goto Consumer Disputes Redressal Forum ???
 


Desisensation

Newbie
Mar 9, 2007
9
0
I agree sify will not pay you back anything. My connection ws down for 5 days and I got nothing in return and this is after they promised that they will increase the validity by 5 days and now after 10-15 phone calls I am still where I started. :(
 

raj_moh

Newbie
Apr 6, 2007
2
0
Sify services is pathetic.. Even I have stuck in the same way .. I have paid 2000 thousand rupees as installation charge .. and I am fedup of having this connection .. 5 days in a month connection will be down and for that I am paying 1122/- per month. Customer care is worst....with great difficulties if we open call the call will be closed next min. But the issue will be there for more than 5 days. There are no managers / superviser/ team leads in Customer care who can take the escalations. I have to look for someother option ... It has created lot of problem for me. In spite of paying 1122/- per month .. I will be calling customer care atlease 8 times in a month on an average from my mobile it will take minium 20 - 30 mins. which will take me extra 240/- for phone charges. Inspite of shouting to customer care .. Nothing is going to happen. If any one can help me to get that 2000 rupees back .. I will take that and run...:-(mate I suggest please go for BSNL .. If they delay in getting the connection also no need to raise calls with customer care every month you will reduce this kind of tension atlease 80 percent. Please take my words .. k