An error occurred with the modem please retry...

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hey guys my data card tata docomo photon max is working strangely whenever i try to connect with it it says an error has occured with the modem here is a screen shot of what is happening please help me it is a big issue for me .... -_-
 
Use remove USB drive safely, close the software and remove the USB dongle. Insert it again and open the software. Must be some error detecting the device.
 
I hope it's plugged in cool place with air ventilation.
My mts wifi acts weird on getting heated.
 
though i've never used any of dongles before but try plugging it in a different USB port, that might help
 
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