Moser Baer Dvd - Bad Surface- Where To Go To Replace Them

Lokesh

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[OP]
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Jul 7, 2005
1,071
9
i had bought 10 loose DVD-R 4.7GB/16x from South Delhi Stationers, Nehru Place. When i came home and checked them, three discs had some spots like thing on their surface( i.e. bad surface). when i got back to the shop, they said they are not liable for it and i should call the customer care of moser baer for replacement,etc,etc,etc. i told them that it would definitely take time and that if they could replace them, they simply said NO.
i tried to call the moser baer guys on 1600-111113 (number does not exist- and this no. is provided on their packs). then checked their site and got the no. 1800-111113. here, the phone keeps on ringing on the other end but no one picks it! :angry:
i am in a fix! what to do with those 3 bad dvd's? i can't simply throw them away (60 bucks). but also that ********* shopkeeper.
IS THERE ANY SOLUTION TO THIS PROBLEM?
has anyone faced the same problem?
please help!
 

GSV13

Special Member
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Apr 14, 2006
1,115
3
Do all the halla in his shop at peak hours or put a case in consumer court(if u have bill) however first action is too cheap to do & second is way too costly & time consuming. :p Well what you pay for is what you get!!
 


vebk

Mr. Advocate
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Jan 8, 2005
2,237
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New Delhi
Consumer court?!?!?!? Let's not get that ridiculous!!! The judicial system is already overburdened than to deal with cases of 3 bad DVDs worth Rs. 60!!!!(Which btw sounds overpriced - I thought it was Rs. 10 a dvd especially for moser baer).My sincere advice to you would be to forget it - think of it as a learning experience, and don't lose your temper or your time over something as minor. Next time don't go to that shop, and when you are buying loose DVDs, check them for such visible defects before paying for them.If you still find yourself not happy, then try finding an e-mail address to moser baer (slim chance of anything happening), or the next time you are at Nehru Place, give the shopkeeper a good yelling. Nuisance value can often get you what you want in such cases - but don't go overboard.Oh and don't buy moser baer - Get Verbatim or TDK if available. If not, then Sony. Moser baer dvds should only be used for short term transfer of data, such as to give someone some files.
 

waterloo_sunset

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Aug 26, 2005
907
37
New Delhi
think of it as a learning experience, and don't lose your temper or your time over something as minor.[/b]
That's pretty sensible advice. Cuz first of all, i seriously doubt the warranty applies to loose DVD's. I can't understand why u didn't simply buy a 10 disc spindle. Surely the difference couldn't have been much. Try to avoid buying loose discs as there are a lot counterfeits floating around (u might wanna check and confront the shopkeeper if they look tacky and suspicious). I pick up mine from an authorised distributor in Nehru Place to make sure am getting genuine stuff.

Since we're on the topic, anybody have any idea where one can get TDK or Maxell DVDR's in Nehru Place and how much they work out to per disc? The only other known brands i've come across apart from Moser Baer are Sony and HP and both were overpriced when i last checked.
 

WiZaRd

l33T
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Oct 25, 2005
400
0
I have seen TDK and Maxweel in plaika first floor cd shop that is there in the corner.Don't know about the price. And you should never buy loose DVDs and if you do, then make sure to check each and every disc.BTW, who said that DVD's are selling for 10rs ?VebMnetal the cheapest is Writex which goes for around 14Rs if you buy 10 pack.
 


vebk

Mr. Advocate
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Jan 8, 2005
2,237
37
New Delhi
ok, maybe I was mistaken about the price. I usually hold out till someone I know is coming from the U.S. and then ask them to bring me a 100 DVD-R spindle... works out much cheaper, and I can get whichever brand I want. I definitely recommend Verbatim btw.... not sure if they are available in Nehru Place though.
 

Lokesh

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[OP]
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Jul 7, 2005
1,071
9
thanks for your advice guys! well i always buy the 10 dvd packs. but this time thought to go for loose dvd's. the shop is (or, was) reputed and had purchased other things too fro there, usually. but this time got the 'jhatka' of my life. the DVD's do look like counterfeit to me. i will upload a pic of it! thanks for your advice all of you. i have learnt my lesson!
 

WiZaRd

l33T
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Oct 25, 2005
400
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Verbatim, is not available in India. And loose dvd's should be avoided no matter which shop you are buying it from :)And it's always better to buy larger no. of dvd's than buying 1 or 2 at a time.I personally buy atleast 25 or 50 DVD's at a time
 

xyx2000

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Oct 21, 2005
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316
Verbatim dvdrs are made by mitsubishi and mitsubishi dvdrs are available at nehru place.