Idea cellular reworking on its website to enhance customer experience

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chetan31

[OP]
Pls log on to www.Ideacellular.com to see the work in progress
 
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chetan31

[OP]
Well, i thought it was only for " self care" portal when they had mentioned a note earlier in the day on their website. But now its clear they are completely reworking on the esthetic of the portal
 


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chetan31

[OP]
chromaniac said:
so they have taken down the website to launch their new website?
Well, too late but better late than never.
Idea was lagging the league of AVOID, now finally will see something fresh from them.
Idea also said in its press release that IBM will help them to enhance customer experience. I think this is the first step in that direction
 
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chetan31

[OP]
chromaniac said:
So what happens to people who want to access their site to pay bills etc? :D
They cautioned that bill payment and online recharge on its portal will not be available till 23:59 hrs of 22nd march starting from midnight tonight.
 


Sushubh

Administrator
Oct 29, 2004
415,442
12,850
Gurugram
IBM. lol. From what I understand, Airtel is already using IBM for several years now. IBM has not been able to help them at all.
 
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chetan31

[OP]
chromaniac said:
IBM. lol. From what I understand, Airtel is already using IBM for several years now. IBM has not been able to help them at all.
Well, apart from IBM non of the software services giant has used case study on building, opp and maitaining application on such large scale.
Tech mah, wipro, tcs and infosys does not have successfull rate to manage this kind of show.

Same reason Even vodafone is with IBM.

Airtel contract is coming up for renewal with ibm lets see who is next
 

SVK

svknet.wordpress.com
Regulars
Jan 19, 2007
9,852
845
svknet.wordpress.com
Seen message about site down on 21 March. Paid bill same day to avoid any issues for late payment (though never had any issues in past if bill paid late).