Hye!My 1st post here. I'm a total noob when it comes to some of the tech stuff out there so plz bear with me.1.Where ISPs advertise about their plans- like 256kbps, 64kbps or MTNLs 2mbps- what speed are they talking about? Do they mean that if I download something -for e.g. a video file- then it'll get downloaded at that speed? Or do they mean something like when I try to open up a website- that site will open up at that speed?*I am a Hathway customer. I started out with their 512kbps plan-1gb download limit. On this I could get file download speeds of max 6kbps. Is that normal?Currently I'm on their 64kbps-unltd plan and I get file download speeds of 500bits-4kbps. According tp their engineer this is normal.*Also today I called up the MTNL triband guys- they said that their download speed goes upto 2mbps. So do they mean that I can download my videos for 2mbps or are they talking about the surfing speed?2.What does an actual download speed mean? If some ISP guy tells you that you can get a max 10kbps download speed- does it mean that I'll get that speed most of the times I try to download something? Or does it mean that you get a total of that when I do multiple downloads at the same time?*Another personal e.g.: I can get max 4kbps on the plan I'm on right now. But most of the time the downloads are 2-3kbps and a lot of times they are in bits.I contacted their tech support and they asked me to test my downloads. on the 1st test the download speed was around 2.5kbps. Then while the 1st test file was being downloaded I was asked to download something else- this time the speed was upto 1.75kbps.I was asked to add up the individual speeds on my 2 downloads- it went a little over 4kbps. Then they said this was perfect. That I should never look at individual speeds but add it up.Thnx for reading...as you can guess I am a complete noob..... another thing.......I'm not posting this as a hate hathway post. I know that there is a different forum for hathway guys. But this is not a hathway post -the questions I've asked are applicable to all guys who use the internet.