Tata Sky - Installation - Phone Number

udit78

udit78
[OP]
Dec 25, 2006
46
0
Hi,I am trying to call 1901-425-6633 which is continously - number busy... r u also facing the same issues? I had called 0172-6600-6633 on sunday to book an installation (hardware already received and registered) ... during which some error occured in their system but they said some1 will call me... but no1 has till date...Now, both the above mentioned numbers are saying number busy and number incorrect resp...Does any1 of u know another number which can be dialled from New Delhi for getting the installation?-----------Had another question... as they say this system is wireless... does ny wire go physically from the minidish to the STB? or there is just a wired connection between the TV and the STB and rest is wireless... please help...ThxUdit
 

udit78

udit78
[OP]
Dec 25, 2006
46
0
just started working... i think they had done that intentionally to avoid any calls as there system was down today....
 


hitman

Regulars
May 10, 2005
2,678
71
New Delhi
Their system was down on 31st dec also.... They came to my home for tht second installation... I was all done in 10 mins but they couldn't activate the STB as the system was down.... It took them 2 hrs to activate it....There is an article in today's newspaper also... tht DTH companies r getting more orders than they can handle..... they r facing shortage on engineers despite having 3000 engineers ;)
 

udit78

udit78
[OP]
Dec 25, 2006
46
0
cool... yaar hitman i had 1 question... is this installation can be done from a gallery??? or it needs to be placed only a terrace.... as i am in a flat... i wanted to do it from my gallery itself... but the two TVs are very far from that gallery.... will it be a prb in installation...How was ur installation placed? U in a flat or own house?
 

hitman

Regulars
May 10, 2005
2,678
71
New Delhi
I have my own house and dish is installed on the terrace.... But 2 of my neighbor have got tht installed in the gallery.... Ur gallery must be facing north-east..... distance from dish to tv must not be a prob...
 


udit78

udit78
[OP]
Dec 25, 2006
46
0
bad with directions:( ... i have worldspace also installed as well from that gallery.... if u have an idea ... is it the same direction? towards Sun is what he told me for worldspace :) .... sorry neglect my knowledge abt directions ...so, there is a physically connection between the dish and STBs???Appreciate ur help Hitman :)
 

hitman

Regulars
May 10, 2005
2,678
71
New Delhi
Ya exactly towards sun... If ur gallery face the direction where sun comes out u will have no prob...Yes there is a physically connection between the dish and STBs.... The dish will have a LNB and a wire from tht will be connected to ur STB...Also have u told them it will be 2 stb's installation at ur home ? Cos they have to bring dual LNB for dual connections...
 

udit78

udit78
[OP]
Dec 25, 2006
46
0
they know i have 2 STBs.... when they call tomm. before coming i shall tell them again....any ideas till what time do they work? ... as i go to office :)
 

hitman

Regulars
May 10, 2005
2,678
71
New Delhi
From 10 am to 8 pm...They will call u before they visit u... and will let u know abt the time when they will come... They told me 10 am and but came by 11 am...