Got a nextra ftth connection...major issues [Solved]

PrK

Iaruglrer
[OP]
Regulars
May 31, 2010
255
9
New Delhi
Hi all .. so i got a nextra 10mbps connection yesterday as the fiber was already connected right into my new home and seriously needed to give airtel the boot. Speeds are amazing, pings are just the same as airtel for anyone interested, but yeah browsing is noticeably quicker than airtel 4mbps. However, a major issue is that many times trying to open a webpage only ends up showing a blank page, like the connection was being broken immediately as soon as i hit enter. No error mesgs, just a blank page. The irritating issue shows up in all my devices and irrespective of the browser or DNS server used. It has never happened with airtel or any isp i have ever used. I have contacted the tech exec who installed the connection and he is assuring me of a solution in a day, so meanwhile i have posted here to know maybe someone else is in the same boat as me on any isp...maybe even troubleshoot but i doubt there's anything left that i haven't done. Thanks!!
 

PrK

Iaruglrer
[OP]
Regulars
May 31, 2010
255
9
New Delhi
LOL.. yeah it has been a day, but really hampering my work as changing the connection to airtel every time i do some transactions is a real chore.. hence my impatience :confused:
I really have high hopes with them though.
 


Sushubh

Administrator
Oct 29, 2004
415,473
12,850
Gurugram
happens only on this forum website?
you can check the webpage code. injection mostly happens at the very top or the very bottom.
all google ads are invisible in that shot which means you are using an ad-blocker. you can probably just block the local server which is being used to push ads :p
 

PrK

Iaruglrer
[OP]
Regulars
May 31, 2010
255
9
New Delhi
That main blank page issue has vanished after that ad injection incident, whats more it was the same on my galaxy s3, but i couldn't check the script which generated the ad.
This further strengthens my view that it was happening because of this injection. So i guess their customers need to suffer from issues everytime they have a useless banner ad to inject until they successfully display it.
Will be trying them out for a week, if this continues its back to airtel.. although this and fast uploads are seriously making me drool.
Will post back how it goes.
 

Sushubh

Administrator
Oct 29, 2004
415,473
12,850
Gurugram
i am guessing they would have a backend panel where they can disable this thingy for their customers. people would have complained in the past and they probably have a mechanism in place to disable it selectively.
so just complain today itself and see if they do anything about it.