Spectranet FOX

shubham540

New Member
Jun 29, 2014
1
0
New Delhi
Is Spectranet is really good in I.P. Extension, New Delhi?
 

Slav

New Member
Jul 16, 2014
2
0
Spectranet is the worst ISP probably at par with BSNL & MTNL. They took 5 days just to turn up at my house for installation. Thereafter they couldn't find any possible way of installation without defacing the whole of my drawing room
 

varunbali

Newbie
Regulars
Nov 10, 2007
55
1
Is Spectranet is really good in I.P. Extension, New Delhi?
I disagree with the above post. I also live in IP Extension & have been using it for the past 2 months. There were some hurdles in the beginning but they were sorted out. I would say go for it.
 

Ajay Rajan

New Member
Aug 6, 2014
1
0
New Delhi,India
I ordered spectranet connection after seeing a pamphlet with visuals claiming speed of upto 16mpbs but after few hours of installation and some research i came to know that they are providing speed upto 16mbps majorly on Indian servers and few famous worldwide servers,however on rest of the servers the speed is not even close to 16mbps(around 1-3 mbps).I tested my speed on many renowned sites such as
I also tested the transfer rate by downloading some files from famous sites such as sourceforge,apple,intel and i got the same result speed around(250-500kBps). So after all this i can conclude that spectranet mislead me and are misleading the public by their false claims.
I want a refund of my money now,so what should i do now?
 

Sabarish R

New Member
Aug 28, 2014
2
0
I am new subscriber of Spectranet and its pathetic service that I have been experiencing since August 19th 2014. They say the are available all the time to help you and thats what IVR says.

Some of them are trained customer support representatives to fool customers. - The phrases used are "Some one would get in touch with you shortly or our Backbone engineer would contact you if you wait for 8 hours" etc. There were instances that Customer Service reps wont even register the complains. Some of the tickets for your kind attention and for your reference would be

I took your connection on 19th August and have called 19 times to report frequent breakdowns of services( sometimes outage lasts for more than 12 hours). This issue is unattended and the breakdowns continue for the last 10 days, that I bring this matter to your kind notice and your good office.

Beware of Spectranet - They may be out there with a Flashy Pamphlet with 100 Mbps speed and an discounted price, you could be next prey.
 

Ajit

New Member
Oct 5, 2014
1
0
Useless connection. I have the 10 Mbps , 100GB plan and I can't even watch youtube videos at the lowest quality. I have been complaining ever since it was installed, but they haven't been able to fix it.

I got the connection last week and this is what I am getting.


Code:
C:\Users\Max>ping 8.8.8.8 -n 10

Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Reply from 8.8.8.8: bytes=32 time=5ms TTL=58
Reply from 8.8.8.8: bytes=32 time=7ms TTL=58
Reply from 8.8.8.8: bytes=32 time=3ms TTL=58
Request timed out.
Reply from 8.8.8.8: bytes=32 time=38ms TTL=58
Reply from 8.8.8.8: bytes=32 time=3ms TTL=58
Reply from 8.8.8.8: bytes=32 time=4ms TTL=58
Request timed out.
Reply from 8.8.8.8: bytes=32 time=4ms TTL=58

Ping statistics for 8.8.8.8:
    Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 38ms, Average = 9ms
 
Nov 23, 2013
10
0
New Delhi
Useless connection. I have the 10 Mbps , 100GB plan and I can't even watch youtube videos at the lowest quality. I have been complaining ever since it was installed, but they haven't been able to fix it.

I got the connection last week and this is what I am getting.


Code:
C:\Users\Max>ping 8.8.8.8 -n 10

Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Reply from 8.8.8.8: bytes=32 time=5ms TTL=58
Reply from 8.8.8.8: bytes=32 time=7ms TTL=58
Reply from 8.8.8.8: bytes=32 time=3ms TTL=58
Request timed out.
Reply from 8.8.8.8: bytes=32 time=38ms TTL=58
Reply from 8.8.8.8: bytes=32 time=3ms TTL=58
Reply from 8.8.8.8: bytes=32 time=4ms TTL=58
Request timed out.
Reply from 8.8.8.8: bytes=32 time=4ms TTL=58

Ping statistics for 8.8.8.8:
    Packets: Sent = 10, Received = 7, Lost = 3 (30% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 38ms, Average = 9ms

Ajit - please email your account number and Registered Mobile Number to nitin@spectranet.im
 

mreccentric

Addict
Regulars
Feb 13, 2012
1,080
58
India
they just added a leased line at my office day before yesterday. that sad thing is i'm quitting the office and cant use it.