Spectranet FOX

Varun Gupta_23781

New Member
[OP]
Sep 17, 2013
2
0
new delhi
recently i got this spectranet connection. They did underground fiber optic cabling and started the service called spectranet FOX in my area. the plan is 12 to 16 mbps for 6 months. looking at the speeds they will provide, i got my airtel BB service discontinued.
I AM HIGHLY DISSATISFIED WITH THE CONNECTION.
1) promised speeds 12-16 mbps ,you never get the promised speeds throughout the day. even right now i am getting just 3-5 mbps.
why do ISPs do this? come on! if you dont want to give constant speeds then why the hell do you have to make false promises?
when they visit your home for a demonstration, such good marketing skills, overselling their product, promising this and that.
but when it comes to the connection, its very poor.
2) its a daily glitch in the connection. from timings 9 pm to 12 pm i always get very low speeds like 1 mbps and very high pings touching 200 ms. i've got to play online games , but with such a pathetic ping im not able to play the games properly. and this is very irritating!
and this happens everyday
3) when i had the airtel connection i used to watch alot of youtube, surf internet and the data limit was 8 gb. with these activities not even half of my data limit was used, and around 4-5 gb was left unused per month.seldom, i used to download movies because once the data limit was reached, then speed degraded to 256kpbs(reason to change spectranet ISP). using this connection, in last 1 week the 5 gb of data usage has been shown in my spectranet account(5gb data volume used)
i myself have downloaded around 700mb of data THAT'S IT! i can accept even if i had watched 1080p HD videos on youtube, i could accept that i could've consumed data but still cant find what has used 5gb. if it could've been a theft over wi-fi, but whenever i am at home i connect through LAN cable and switch of the wifi service and whenever im not at home i switch off the router. then how come 5 gb of data has been consumed?! and i cant buy this fact that ONLY net surfing at watching videos on youtube would've consumed so much of data. i really find that spectranet is a cheat on this part.
if someone using the same net plans from spectranet and facing the same issues please reply and put forward some solutions to my problem, so as how to get the promised service from my ISP.
 

Shamit Kumar Tomar

New Member
Sep 28, 2013
1
0
Delhi
Thanks @Varun Gupta_23781, I got the Spectranet FOX advertisement pamphlet today in East Delhi. I was thinking to disconnect my Airtel Broadband (2mbps) and get this spectranet FOX at 12-16 mbps. But, your reviews saved me. Thanks again.
 

Varun Gupta_23781

New Member
[OP]
Sep 17, 2013
2
0
new delhi
himanshupant said:
Any update on your struggles with ISPs mate ?
yes. i got all the issues solved now and i do not face these problems now.
but again the bandwidth data consumption is still not clear though it doesnt affect me much.
 
Nov 23, 2013
10
0
New Delhi
Varun - I am COO at Spectranet. Please write to me at nitin@spectranet.in and I will get this looked into. Thanks,


Varun Gupta_23781 said:
recently i got this spectranet connection. They did underground fiber optic cabling and started the service called spectranet FOX in my area. the plan is 12 to 16 mbps for 6 months. looking at the speeds they will provide, i got my airtel BB service discontinued.
I AM HIGHLY DISSATISFIED WITH THE CONNECTION.
1) promised speeds 12-16 mbps ,you never get the promised speeds throughout the day. even right now i am getting just 3-5 mbps.
why do ISPs do this? come on! if you dont want to give constant speeds then why the hell do you have to make false promises?
when they visit your home for a demonstration, such good marketing skills, overselling their product, promising this and that.
but when it comes to the connection, its very poor.
2) its a daily glitch in the connection. from timings 9 pm to 12 pm i always get very low speeds like 1 mbps and very high pings touching 200 ms. i've got to play online games , but with such a pathetic ping im not able to play the games properly. and this is very irritating!
and this happens everyday
3) when i had the airtel connection i used to watch alot of youtube, surf internet and the data limit was 8 gb. with these activities not even half of my data limit was used, and around 4-5 gb was left unused per month.seldom, i used to download movies because once the data limit was reached, then speed degraded to 256kpbs(reason to change spectranet ISP). using this connection, in last 1 week the 5 gb of data usage has been shown in my spectranet account(5gb data volume used)
i myself have downloaded around 700mb of data THAT'S IT! i can accept even if i had watched 1080p HD videos on youtube, i could accept that i could've consumed data but still cant find what has used 5gb. if it could've been a theft over wi-fi, but whenever i am at home i connect through LAN cable and switch of the wifi service and whenever im not at home i switch off the router. then how come 5 gb of data has been consumed?! and i cant buy this fact that ONLY net surfing at watching videos on youtube would've consumed so much of data. i really find that spectranet is a cheat on this part.
if someone using the same net plans from spectranet and facing the same issues please reply and put forward some solutions to my problem, so as how to get the promised service from my ISP.
 

himanshupant

Newbie
Regulars
Jun 30, 2008
164
7
Hello NitinIn my case , I raised a query to inquire about spectranet plans / availability in my area but no one reverted back to me. Talk about awesome business plan
 


shagunchadha

Member
Nov 25, 2013
8
0
Gurgaon
Hi Himanshu
We do not provide FTTH services in Sec 62 Noida as on date.
Kindly share your complete address and I shall try to help with the availability of Cable broadband services
Thanks
Shagun