To whom it may concern,
I've been using ACT for a long time, it started off well, kept me happy for a few months and then ACT got shameless and they just don't care about anything anymore. You are doing an atrocious job.
So I'm putting it out for people to warn that you SHOULD stay away from ACT, trust me, they just don't care whatever you do. You don't pay, they don't care, you shout on the phone, they don't care, you are nice to them, they don't care. So yea, looks like they made of customers and are stealing their money anyway thus the shamelessness.
Please think upteen times before you call them and say you want a connection.
We have 3 connections alone running in my house, these are the phone numbers registered1. 974036895x2. 953804999x3. 990091029xI've been having serious problems with the internet, we all use it often and there are disconnections every other alternate day, No kidding. Nobody, I repeat, NOBODY attends to us. What is your problem really in this area? Why don't the technicians attend ASAP? They take days to come and fix a problem when you call, and then the next day, it disconnects and then nobody hears you out.
I've been thinking, you should remove the "GOOD" testimonials off your website and replace them with what we write here.
I still have Airtel running in my house, I'm glad this has been my backup, now if you guys don't attend/call me the moment you read this mail, I'm going to have this connection disconnected since it's been really useless for me. I can't keep paying for services that aren't attended.I'm not going to pay the month's bill because, I see that that's the only way I get get your attention and have you called.
Shame on you, ACT.
I've been using ACT for a long time, it started off well, kept me happy for a few months and then ACT got shameless and they just don't care about anything anymore. You are doing an atrocious job.
So I'm putting it out for people to warn that you SHOULD stay away from ACT, trust me, they just don't care whatever you do. You don't pay, they don't care, you shout on the phone, they don't care, you are nice to them, they don't care. So yea, looks like they made of customers and are stealing their money anyway thus the shamelessness.
Please think upteen times before you call them and say you want a connection.
We have 3 connections alone running in my house, these are the phone numbers registered1. 974036895x2. 953804999x3. 990091029xI've been having serious problems with the internet, we all use it often and there are disconnections every other alternate day, No kidding. Nobody, I repeat, NOBODY attends to us. What is your problem really in this area? Why don't the technicians attend ASAP? They take days to come and fix a problem when you call, and then the next day, it disconnects and then nobody hears you out.
I've been thinking, you should remove the "GOOD" testimonials off your website and replace them with what we write here.
I still have Airtel running in my house, I'm glad this has been my backup, now if you guys don't attend/call me the moment you read this mail, I'm going to have this connection disconnected since it's been really useless for me. I can't keep paying for services that aren't attended.I'm not going to pay the month's bill because, I see that that's the only way I get get your attention and have you called.
Shame on you, ACT.