Stay away from ACT, Jayanagar 4th T Block, ACT is shameless.

pier39lab

Newbie
[OP]
Jan 14, 2012
26
4
To whom it may concern,
I've been using ACT for a long time, it started off well, kept me happy for a few months and then ACT got shameless and they just don't care about anything anymore. You are doing an atrocious job.
So I'm putting it out for people to warn that you SHOULD stay away from ACT, trust me, they just don't care whatever you do. You don't pay, they don't care, you shout on the phone, they don't care, you are nice to them, they don't care. So yea, looks like they made of customers and are stealing their money anyway thus the shamelessness.

Please think upteen times before you call them and say you want a connection.
We have 3 connections alone running in my house, these are the phone numbers registered1. 974036895x2. 953804999x3. 990091029xI've been having serious problems with the internet, we all use it often and there are disconnections every other alternate day, No kidding. Nobody, I repeat, NOBODY attends to us. What is your problem really in this area? Why don't the technicians attend ASAP? They take days to come and fix a problem when you call, and then the next day, it disconnects and then nobody hears you out.
I've been thinking, you should remove the "GOOD" testimonials off your website and replace them with what we write here.
I still have Airtel running in my house, I'm glad this has been my backup, now if you guys don't attend/call me the moment you read this mail, I'm going to have this connection disconnected since it's been really useless for me. I can't keep paying for services that aren't attended.I'm not going to pay the month's bill because, I see that that's the only way I get get your attention and have you called.
Shame on you, ACT.
 

Navjot Singh

The Punisher
Regulars
Sep 7, 2005
6,267
1,939
Delhi
There is no need to create a separate topic about the same issue. You can post all your issues in a single thread.
 

broadband.act

Member
May 27, 2013
489
15
Bangalore
[color=#000000;]Hello,

We are extremely sorry for the inconvenience. We will make sure the problem is resolved at the earliest. Thanks for providing us your contact number and we will get back to you ASAP.

Regards,
ACT Broadband[/size][/color]
 


pier39lab

Newbie
[OP]
Jan 14, 2012
26
4
Phew, after all the trouble that I had to deal with, ACT is finally "trying" to address frequent disconnection issues by bringing in a new connection box and sticking it to a wall such that the fibers don't rip from an unprofessional setup. The old box containing a fiber optic device and a battery is literally thrown around under a water tank and inviting the bugs and squirrels to build their nest and do their thing. I guess the rain water also seeped in easy.
The new job is not completed yet, I haven't seen those guys in a day, they promised they'd arrive soon. But it does appear like it's going to be in a much better form and shape.
Who knows, I'm going to wait and watch what happens after the job is completed.
 

Sunil

New Member
Nov 14, 2013
2
0
Bangalore
I want ACT Broadband connection.I stay in Jayanagar 4th T Block.Please share the contact Number of ACT in this area
 

Mahi

New Member
Nov 14, 2013
1
0
Bangalore
Do you have ACT Broadband service in Kathriguppe(Banashankari 3 rd stage) area, if have please share the contact details
 

broadband.act

Member
May 27, 2013
489
15
Bangalore
Sunil said:
I want ACT Broadband connection.I stay in Jayanagar 4th T Block.Please share the contact Number of ACT in this area
Hello,
Thanks for showing your interest in ACT Broadband. Kindly share your complete postal address along with your contact no. so that our team can contact you after checking the feasibility of our services in your area.
Regards,
ACT Broadband
Mahi said:
Do you have ACT Broadband service in Kathriguppe(Banashankari 3 rd stage) area, if have please share the contact details
Hello,
Thanks for showing your interest in ACT Broadband. Kindly share your complete postal address along with your contact no. so that our team can contact you after checking the feasibility of our services in your area.
Regards,
ACT Broadband