Help Needed Adsl Connection Loses Automatically

pavarathy

Newbie
[OP]
Nov 11, 2006
9
0
Hello friendsI am a new user ob BSNL broad band.I am suffering from a problem for 1.5 months.the problem is that my ADSL light stops blinking and i lose connection automatically within 15-20 min.But sometimes it works normally for hours.But in most cases my connection loses and thus i cant download any big files from -- link removed --.....etcWhat may be the causepls help me.i called the customer care and they suggested that it may due to the change in charactoristics of wire i am using for connection.But employees in my exchange telling that its not possible.And one thing added.I take my modem to the exchange and there was no porblem.Is distance is a problem??The distance btw my home and exchange is more than 6 km.but when i am connected and downloading it got full performance(downloading @ 26-32 KBps)I think u guys can help me.Thanks in advance.And i am from kerala
 

sajipv

Newbie
Aug 14, 2005
21
0
Yes, distance could be a problem. You mentioned that the exchange is 6 km. away. Is it road distance? Actually you have to take the cable length, which may be more than 6 km. depending upon the route. Can you post the attenuation and SNR figures shown in the router homepage?Where from are you in Kerala? I am from Kochi.Also, be patient. Some times replies may not come within an hour.
 


pavarathy

Newbie
[OP]
Nov 11, 2006
9
0
QUOTE(sajipv @ Nov 23 2006, 05:33 AM) [snapback]69459[/snapback]
Yes, distance could be a problem. You mentioned that the exchange is 6 km. away. Is it road distance? Actually you have to take the cable length, which may be more than 6 km. depending upon the route.

Can you post the attenuation and SNR figures shown in the router homepage?

Where from are you in Kerala? I am from Kochi.

Also, be patient. Some times replies may not come within an hour.
[/b]


Yes it is cable distance.
Would you please tell me how to take attenuation and SNR figures from routers home page?

I am new to net so i dont know.
And i am from idukki.
Thank U for the reply
 

sajipv

Newbie
Aug 14, 2005
21
0
QUOTE(pavarathy @ Nov 23 2006, 06:18 AM) [snapback]69463[/snapback]
Yes it is cable distance.
Would you please tell me how to take attenuation and SNR figures from routers home page?

I am new to net so i dont know.
And i am from idukki.
Thank U for the reply
[/b]

Go to http://192.168.1.1/ Give username / password as admin / admin. It will show the router homepage. The attenuation and SNR figures will be available there. BTW which is your modem make / model no.? Please include in reply.
 

pavarathy

Newbie
[OP]
Nov 11, 2006
9
0
QUOTE(sajipv @ Nov 23 2006, 06:30 AM) [snapback]69464[/snapback]
Go to http://192.168.1.1/ Give username / password as admin / admin. It will show the router homepage. The attenuation and SNR figures will be available there. BTW which is your modem make / model no.? Please include in reply.
[/b]


Friends,
Today i changed my cable and now its works fine.
I dont know for how long??

Thank U friend for ur help.
I am using SmartAX MT882 modem.
And i have one doubt while restarting the modem from 192.168.1.1 which link should i click.
restart or save and restart?