RCOM refund-issue resolved

  • Thread starter Thread starter ajayxp
  • Start date Start date
  • Replies Replies 20
  • Views Views 9,145
Status
Not open for further replies.
My landline no -1130421603 is also not installed since 20 days of payement.
 
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]As we all know reliance always start business with consumers money....[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Lets see how?[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Recently reliance has started lplans like[/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Thunder 549 [/color]Thunder 699 Thunder 899 Thunder 1099

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Reliance also starts taking advance rental in this period.[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Why because they are know that because of this false marketing complain so many customer unsatisfied with the speed. so they take bill amount at the start of the month.[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]and start updating hardware after starting a fake marketing campaign which looks so cheap compare to other service provider.[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Most of the marketing executives only highlight that you get[/color]


[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]1 Mbps @ 549 and Data Usage is Unlimited[/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]2 Mbps @ 699 and Data Usage is Unlimited[/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]4 Mbps @ 899 and Data Usage is Unlimited [Circuit Breaker Trigger 20 GB - 4 Mbps upto 20 GB, thereafter 1Mbps][/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]4 Mbps @ 1099 and Data Usage is Unlimited[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]They don't try to visualize that this speed is shared between 10 users[/color]
[font="'Trebuchet MS'"]Max. Contention Ratio for Home users [color=#FF0000;]1:10[/color][/font]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]So now lets see how this plans actually works[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]force of water, flow from only one pipe[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]force of water, flow from ten pipe from one pipe[/color]
 
Maybe its not spam according to you but 11 posts without any gap and repeated content constitutes spam. I have hidden your other posts. You could have created a separate thread to spread information. Also please don't copy content from your blog. Google penalises for copying content.
 

Maria Ratanawong said:
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]As we all know reliance always start business with consumers money....[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Lets see how?[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Recently reliance has started lplans like[/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Thunder 549 [/color]Thunder 699 Thunder 899 Thunder 1099

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Reliance also starts taking advance rental in this period.[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Why because they are know that because of this false marketing complain so many customer unsatisfied with the speed. so they take bill amount at the start of the month.[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]and start updating hardware after starting a fake marketing campaign which looks so cheap compare to other service provider.[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]Most of the marketing executives only highlight that you get[/color]


[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]1 Mbps @ 549 and Data Usage is Unlimited[/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]2 Mbps @ 699 and Data Usage is Unlimited[/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]4 Mbps @ 899 and Data Usage is Unlimited [Circuit Breaker Trigger 20 GB - 4 Mbps upto 20 GB, thereafter 1Mbps][/color]
[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]4 Mbps @ 1099 and Data Usage is Unlimited[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]They don't try to visualize that this speed is shared between 10 users[/color]
[font="'Trebuchet MS'"]Max. Contention Ratio for Home users [color=#FF0000;]1:10[/color][/font]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]So now lets see how this plans actually works[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]force of water, flow from only one pipe[/color]

[color=rgb(102,102,102);font-size:13px;font-family:'Trebuchet MS', sans-serif;]force of water, flow from ten pipe from one pipe[/color]
Click to expand...

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare
 
Finally got a check of Rs 659 as I disconnected by Relaince BB in Jan. Had to complain to DoT regarding this, after that only it was done
 
Anyone having grievance with Reliance please note: You may get a call from court in another city asking you to appear before the court. You would be told that an arrest warrant will be issued at your name if you do not call up a lawyer and do out of court settlement in an hour. When you will call up the lawyer, you would be asked to pay up whatever Reliance is wrongly asking you to pay, otherwise face arrest.
Please remember this is all fraud which Reliance has come up to extort money. This is plain cheating and extortion.
 
ajayxp said:
I have been reliance broadband user since its start in Delhi, India. However, after disconnection they have shown me the colors which I have never imagined of them. This is the worst customer experience I have been offered by RCOM since its inception in Delhi.
Poor Handling of customers by current RCOM team. I have called all the customer care numbers, written e-mails to Reliance broadband and reliance customer care but no relief only painful days to get my hard earned cash back.
My plight is given below
Date: Saturday, May 04, 2013 01:48 PMTo: customercare@relianceada.com (customercare@relianceada.com)Subject: Refund of Amount in respect of User ID No. 360198175753 in the name of VED PRAKASH

After that your representative came to my premises and took away the equipments installed at my house and given slip for this and told us that we will get the refund within 45 days.I have disconnected the reliance broadband connection in the month of March (12-3-2013) due to problems in the internet services provided by RCOM under WIMAX (no signals).


However even aftery expiry of 60 days period i have not received my refund amount. However, i have received a bill stating negative balance of Rs.3982.98 (Total Charges on Reliance Internet Service User ID 360198175753).

However the amount for refund is allowed w.e.f. 25-03-2013 but i have requested for disconnection w.e.f. 12-03-2013 and your customer care told me that i will be allowed refund w.e.f. 12/13-03-2013.

Hence it is once again requested to issue my refund amount cheque at the earliest (as 45 days period quoted by your company has already lapsed)

VED PRAKASH
Sector-7
R.K.Puram, New Delhi-110022

Mobile : 9891649133

Reliance Internet Service User ID 360198175753
Bill No. : 283952213076
Billing Account No. : 100000111385869
Click to expand...

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
 
The Reliance Broadband is PATHETIC SERVICE PROVIDER I have ever come across
I am resident of Pune....I have my Internet down since last 1 Month...
Called Customer care for more than 20 times and mailed with almost same count ....
their simple motto.... "WE DONT CARE"
I just get auto generated response... "Will get back to you in 24Hrs....
But I suppose their 24 hours not yet completed 😛issed-off:
I have asked by calling the "Engineer" to visit my place.. but Forget .. Engineer... not a single acknowledgement from Reliance...
They have been telling the Same story of Fibre cut for a month now... and keep my complaint in "Processing" state....
BUT I REALLY DOUBT ABOUT THE PROCESSING !!!
Last Time I called.. And asked for Termination of connection.... The cust. care executive tried his BEST to stop termination
By taking my request for Engineer Visit..... the very NEXT DAY........ BUT IT NEVER HAPPENED YET...
I AM NOW SO MUCH SURE THAT THESE GUYS WILL NOT SOLVE AN ISSUE AND ONLY GIVE ONE RESASON AFTER CALLING.....
SUCH A PATHETIC SERVICE AND PATHETIC CUSTOMER CARE.....
ACTUALLY THE SHOULD RENAME IT TO "CUSTOMER (DONT) CARE"
NEVER EVER CHOOSE RELIANCE EVEN IF YOU GET IT FOR FREE :nono: !!
THE SERVICE CATEGORY IS JUST BAD.... WORSE...WORST !!!
THANKS RELIANCE FOR TEACHING ME LESSON !!
 
45 days is over.
waiting for credit for my user id 380226867336 from nov.2013 for rs.384
this company is fraud. They dont refund after disconnection. I will sue them soon.
 
Status
Not open for further replies.

Top