Hathway provides the worst internet service in Ameerpet, Hyderabad area. I've taken a connection from them this month and the sales guy had promised connection by the evening but it was five days before the connection was made.The worst thing about their service is the call center. The people at the call center (especially those who give their names as Rakesh and Rekha) do not log a complaint at all and give a non-existent complaint number to us. Next time you refer that number the executives say it does not exist and imply we are lying to them. The guy who said he was Rakesh even denied talking to me.Right now I am facing a problem with browsing the site Wikipedia and its been 13 days since I gave my first complaint. Calling a call center does not fetch any results at all. And if you email their help desk there will be an immediate response from the heedless technical department who make the call just to close the complaint that is automatically logged by your email.I've emailed five times so far and each time their response is the same - A guy from technical department calls and pretends he is listening out our problem for the first time and then he says he will get back to us within sometime. They never call back. For the next email, a new guy from the tech department calls.Call center is even worse like I said before. And further they have only one number to give us and most of the time that number is engaged.Those who felt this information is useful, please let me email of more forums where I can post this matter. I do not want more people to be cheated by these guys.