Recently Hathway launched in Kolkata. Our LCO changed to Hathway and installed a Skyworth C9000 STB in my house. But there seems to be some issues with the STB. The EPG is only updated for 10 hrs. In some channels I can only see the channel number but no channel name. But one can see the video and audio. In one case the same channel is present in two different channel numbers. Do I need to re-tune the STB? There is no menu option in the STB to re-tune. Can somebody help with any HOT-KEY option?