How to find reliance customer account number and view modem stats?

goyal.sanchit

Regular
[OP]
Regulars
May 10, 2011
137
2
Hello everoneI got reliance internet connection recently and have 2 doubts-1.) I am trying to register a complaint online but it asks for Customer account number. How do I know what is the customer account number since I havent got any bill yet.2.) How do I log in the default modem (utstarcom) and check the stats? I have tried 192.168.1.1 but no page opens. I have also tried opening the default gateway address which you get via ipconfig and that also doesnt work.Please suggest me how to resolve these issues?RegardsSanchit Goyal
 

goyal.sanchit

Regular
[OP]
Regulars
May 10, 2011
137
2
Currently I use subscriber id. Its not working as it shows an error if I enter subscriber id.
 


WizZ

Regular
Regulars
Apr 2, 2008
265
7
Surat
in lan card , properties, ipv4 settings .. ip 192.168.1.11 sub 255.255.255. gateway- 192.168.1.1 .. in browser open 192.168.1.1 .. enter Username Password..
 

shashank983

Regular
Regulars
Sep 12, 2008
797
2
Currently I use subscriber id. Its not working as it shows an error if I enter subscriber id.
call customer-care they will help u
 


goyal.sanchit

Regular
[OP]
Regulars
May 10, 2011
137
2
in lan card , properties, ipv4 settings .. ip 192.168.1.11 sub 255.255.255. gateway- 192.168.1.1 .. in browser open 192.168.1.1 .. enter Username Password..


Thanks. I would have to try that.

call customer-care they will help u

Well in the end I might have to do that only. Though didnt want to contact them and thought it might be possible otherwise also.
 

manu1991

Ancient Philospher
Regulars
Dec 9, 2006
7,331
1,425
Delhi
Do you have a Metro Ethernet connection? I don't think you'd have any modem page in that case.