Such unbelievably pathetic services by Airtel 4G in Pune... they took my money and turned in a device that does not even connect half the time. Call the helpline, only to talk to arrogant sleepyheads. 6 times the network team has come into my house, but has not been able to resolve. They try to justify and attribute many many days of downtime to lack of address verification, power supply failures, SIM card issues and well many times by just saying "we are try to find out". Sales team lies through their teeth - promises not to bill and provide a refund should the issues continue. Promises which Airtel does not care about.So, here I am - stuck with a device that does not work, a bill for which I did not receive any service, and a pain in the neck that my family and I absolutely did not deserve.Absolutely disgusting behaviour, Airtel. Shame on you. I am kicking myself for buying an Airtel 4G. Take my advice, friends, do not allow Airtel to destroy your time, money and piece of mind - never buy Airtel 4G, never.Please share your experiences in Pune and opinion. Considering that 4G connection have downtime of more than 60-70% in Pune, should Airtel not should refund the money to those who want to discontinue?