How to push Reliance to cover my street/area?

rsatbf

Regular
[OP]
Regulars
Feb 2, 2011
962
134
Chennai
I requested a feasibility from reliance in my area (Chennai), but post their visit, they told me not possible. The street is completely on Airtel/BSNL. Its an expensive neighbourhood. Not sure why they are unwilling to invest by setting up a DB or whatever they need to provide services in this street.Any idea, how to get them to cover the area. I am like a KM from a reliance internet/mobile store (or whatever they are called). Sucks that I am stuck with BSNL (after kicking out Airtel for speed issues) with a FUP of 20Gb...
 

Sushubh

Administrator
Oct 29, 2004
418,452
13,018
Gurugram
their business is to make money at customer's expense. so i do not see how they are not doing a good job at that :D
 


rsatbf

Regular
[OP]
Regulars
Feb 2, 2011
962
134
Chennai
thats why i dont want to leave airtel.
no such excuse in airtel..

I was happy with airtel myself for about 8 years, till I shifted house and got into an area where they cannot provide me a 4/2mbps connection. I was getting about .8mbps for the month that I had their connection...
 


gaurang08

Regular
Regulars
Dec 17, 2009
1,404
147
Mumbai
They don't take their business seriously. That's the main problem with Reliance. Couple of months back a cable(100 meters) theft happened nearby and it took 6 days for the Reliance head off to sanction the same. I was without net for those days. Read my latest story here...
http://broadbandforum.in/my-broadband-plan/83059-reliance-broadband-thunder-699-2mbps-3.html#post683095
Yes like I have said in my earlier posts that no one will beable to beat these plans by reliance but their customer service sucks like anything ... im so tempted to go back to reliance and use a pure 4mbps unlimited plan but the customer service and downtime rectification time is the reason im not moving back ...
 

srk006

Regulars
Regulars
Jul 16, 2007
1,729
5
-
^^ Reliance is never interested in putting new line to acquire new customers. I had an experience with them a few years ago. They refused to extend their line just 100-150 meters. Instead they happily refunded me the advance paid!!
 

raj2007

Chennai
Regulars
Feb 27, 2009
2,466
125
Chennai
^^ Reliance is never interested in putting new line to acquire new customers. I had an experience with them a few years ago. They refused to extend their line just 100-150 meters. Instead they happily refunded me the advance paid!!
At first i thought its the technicians at fault...but later i understood that Reliance branch office doesn't even provide sufficient CABLES to them.
 

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