Today at 3.31PM I got an SMS from airtel saying smartbytes pack for 2GB has got activated. And a minute later another SMS saying you have used 80% of your data of 15GB on Oct 24th(That is today)! (FYI..my billing cycyle starts on 25th only)The fact is I never requested for a smartbyte package. And to be honest; today i opened the browser for the first time now only to raise this complaint.I called up the customer service guy and that clueless idiot sitting there is telling me, they cannot help me with this and I have to raise a request online in their website. When i asked him to connect to his supervisor, he puts me on hold for 10 mnts finally after which i disconnected the line.Just now I tried to raise this complaint online and I am continuously getting a message "we could not process your request, please try later"?! And to add to all this Internet was down the whole week end, since we had some rains, and now finally when it comes back on this is what I get!No point really in saying I am disgusted with Airtel, as I am already used to that.Have any of you guys had this issue? Any advise on what to do next? and my biggest fear what if these idiots auto activate the highest value smartbyte package now??!