MTNL speed fluctuations , help!

payne99

Newbie
[OP]
Sep 28, 2012
6
0
Hi people,I am a user of MTNL broadband plan 599U from Delhi. Recently i am facing problems with my MTNL internet speeds. The speed comes for 10-15 seconds then, goes to 0. The process keeps on repeating after every 10-15 seconds. When i open a web page ,it keeps on loading for 10-15 seconds until the speed comes back, similarly, when i click on a link, it takes same time to open. When i download via torrent, the download speed comes for same duration and then vanishes. The lights in my modem (450TC1) dont go off. The lights are fine. I am very much bothered by this problem, please suggest a solution.
 

payne99

Newbie
[OP]
Sep 28, 2012
6
0
Line stats? attentuation and snr margin? or anything else? sorry
 


payne99

Newbie
[OP]
Sep 28, 2012
6
0
Snr margin :downstream 19.3db, upstream 12.4dbline attenuation: downstream 42.0db , upstream 29.7dbdata rate 576 kbps downstream, 509 kbps upstreamattainable rate : 3776 kbps downstream, 1149 kbps upstream
 

x720

Incoherent Poster
Regulars
Aug 14, 2011
10,439
1,527
Gurgaon | Mumbai
Start. Run. Type cmd

Once the command prompt opens type the following

ping www.google.com -t

And paste the output
 


payne99

Newbie
[OP]
Sep 28, 2012
6
0
Reply from 74.125.236.50: bytes=32 time=50ms TTL=56{Request timed out 4-5 times in between}
 

x720

Incoherent Poster
Regulars
Aug 14, 2011
10,439
1,527
Gurgaon | Mumbai
Hmm, seems like either your modem has some issue, or your line is damaged, I'm more inclined to believe that your line has some damage because of the high attenuation. Get it changed.
 

payne99

Newbie
[OP]
Sep 28, 2012
6
0
Thanks, can you tell me how much should the MTNL guys charge me for changing the line, also should i buy my own wire which is better than MTNL's wire or their wire is fine?