Hello everybody,I am glad to see that there are people here who are using Linux with BSNL broadband. People who post problems regarding getting BSNL to work with Linux should keep a few things in mind.While asking for help, it is very important to give some basic information regarding your setup. Otherwise, the reader is left guessing as to what are the circumstances under which you are operating. Here are few points that come to mind:1. Mention what flavor of Linux you are using. For example, I would write something like "I am using Debian Etch".2. Mention the kernel you are running. My case: I am using Debian Etch with 2.6.17-2-486 kernel. The kernel is usually found by giving the "uname -r" command in a terminal.3. For networking problems, it is usually a good idea to also paste the output of the following commands:$> /sbin/ifconfig -a$> route -n4. If you have a LAN card or USB detection issues, it is a good idea to paste the output of$> lspcialong with the model of the LAN card if you know.5. Before posting a problem, try to see what you get in /var/log/syslog or /var/log/messages files. You can view a file in a terminal using the "less " command. You probably have to be root to view the above files. However, if you are more comfortable with a GUI text file editor, e.g. gedit, you can open that as root with the following command (you must have gksu package installed):$> gksu gedit(you can open any GUI application as root using gksu).6. If something stopped working suddenly, it is a good idea to try to describe what you did just prior to the start of the problem.7. Maybe I should have mentioned this before. Clearly mention how you are attempting to connect to your broadband device, via a USB port or through a LAN card.And finally, it helps to list things in a systematic manner and in a clear and readable language. Clarity helps to understand the problem better and you will get a solution faster.Have fun using Linux.