Help with Airtel billing cycle and FUP limit.

gabruputt

Regular
[OP]
Regulars
Nov 11, 2005
216
1
Bangalore
Dear friends, my airtel billing cycle starts from the 26th of every month, and it's been just three days and the speed is back to 256K. i have not downloaded anything heavy or streamed anything heavy from the internet, but then why has my speed been reduced within 3 days? is this possible? i am on a rs. 999 plan with 20gb limit before the FUP kicks in. it was working fine till last night but today morning i checked and it is back to 256K. i don't think it's possible to exhaust 20 GB within three days on a 2Mbps connection. i checked the usage and it says, GB's left in your billing cycle 0... days left in billing cycle 27. i remember i never got any notice that one usually gets sating, you've reached 80% of your limit blah blah and later once you reach the 100% mark they remind you that you have reached 100% limit and can increase by buying their packages etc. so there is definitely something wrong on their end. even if i call the cc they will log in and say that sorry you have reached the limit, the same as i get when i log in. so what should i do? any advice? can one get a detailed break up how many GB's were used in the three days of the current billing cycle? isn't this cheating by airtel? what are my options please advice. thanks.
 

Sushubh

Administrator
Oct 29, 2004
413,677
12,753
Gurugram
it is entirely possible to consume 20GB on a 2mbps connection in three days. and from what i remember airtel.in backend has a section where you can check your usage.
 

anant.del

Addicts
Regulars
Jan 2, 2010
8,172
395
it possible to do it in 1 day :pbut best way to check out usage is have some software running in background so u can check from it that you are not getting screwed.
 


Sushubh

Administrator
Oct 29, 2004
413,677
12,753
Gurugram
what can he do if his own meter does not matches airtel's? i mean almost all airtel users here would confirm that airtel meter runs faster than their own meters.
 

balajik

Regular
Regulars
Jul 14, 2005
1,834
292
Chennai
Log in to your Airtel account and check the detailed usage. See the usage in each session. You will know how you consumed your quota.But, even if you think a session is reporting data you didn't consume, I doubt there's hardly anything you could do about it.A couple of months back, I lost around 5GB is a particular session. I even have my own bandwidth meter installed. There obviously was a glitch on the Airtel backend.After dozens of email and telephone conversation, I was eventually told that I should take the issue up after the next bill is generated. I have no idea what the bill has to do with claiming 5GB. All I need is for them to add 5GB to my available data. I gave up!
 


BasioMeusPuga

Newbie
Apr 7, 2011
7
0
It's worth making sure you're not using WEP on your Wifi connection. Anyone with 10 minutes of command line experience and/or an ability to copy paste can bypass that.Also check the DHCP info on your router's config page every now and then. That way you can tell if there's someone logged onto your connection without authorization.
 

hno3

Newbie
Regulars
Jan 27, 2008
282
96
Delhi
Were u uploading something too?Well u do upload even while browsing but that is not much. But in case of torrents, uploads can cost u ur bandwidth. I am not entirely sure but on a 2 Mbps connection Airtel gives u around 512 kbps upload speed.