Line Interleaving in BSNL

Nikhil Soni

Newbie
[OP]
Regulars
Mar 21, 2012
90
1
I have created many threads before regarding high ping in my connection..
From many days I was googling around the cause of this high ping ..
finally I have found that my Line is interleaved which is causing high ping in my BB
Somewhere I read that if latency is >23ms, it means that your line is interleaved ..
See the screenshots

It can clearly seen that the ping to my gateway is 60ms [actually 40ms but sometime bumps to 60 ]

Read on ..
I have collected many DSL stats from my neighbor/friend's connection just have a look [ They get 20 ms in 2nd hop and 60 ms till trace completes]








In all above case You can see that the "Interleaver depth is under limits"

Here is my DSL Stats



From my stats the interleaver depth is 64/8 [Terrible]


After going to all above screens I think that Interleaving is the problem of my high ping ( Please don't go to full trace as the routing sux in day and it's normal )
So I called to 1504/198/1957 all the numbers and asked them to turn OFF interleaving in my line and they replied ::

Code:
1. Sir, Can you please explain the term latency/ping ?2. Sir, What is interleaving please elaborate so that I can assist you on this ..
On listening this, I was amazed that what the f**k these guys are doing in the call center and who idiot has promoted them to this position ...
I disconnected the phone convincing myself that I will get any solution in local exchange..
Today I went to the exchange and explained the people present there about my latency issue .
I also explained about interleaving and again I got the same reply " What is interleaving? "
I asked them to send A proper technician who have proper knowledge of all the terminology used in Broadband. He said "I will send him tomorrow"
Since I can't resist the wait, I asked them to provide the contact number of the technician and they provided me ...

I called the technician and explained him about my problem . He said "I cannot do anything on this and this is not in my limits"
I was fainted .. huh..




After reading all this I want to know that to whom should I Complaint so that interleaving is turned OFF ??
Or is their any other solution to turn this interleaving OFF ? I mean that changing plan or disconnecting BB temporarily ?
Please HELP this is the last time I am posting here otherwise I will prefer to DIE :'(


PS : Avoid grammatical error if any .
 

godric_gt

Enlightened
Regulars
Apr 26, 2009
236
16
Kolkata
They can't even do anything about their noise problem and you expect them to understand interleaving? I have fought for months about the noise with my line, escalated to CGM in New Delhi 4-5 times, still nothing, I was left with no option but to disconnect my line in the end.
 


Nikhil Soni

Newbie
[OP]
Regulars
Mar 21, 2012
90
1
Actually My line is not very noisy and noise is not the problem of high latency..You can see the screenshot I provided where SNR and attenuation are too bad but still the ping is good ...I cannot disconnect my line as BSNL is the only option :(
 

AgentX

The Secret Agent
Regulars
Dec 22, 2007
492
65
Chennai
Nikhil,

There is only one thing you can do from your end, change ADSL2+ to G.DMT modulation on your modem. This will ensure you get better first hop pings. I'm not sure where exactly you can disable this on your modem as I have a different one, just check under DSL or ADSL (under Advanced Settings) and uncheck ADSL2/ADSL2+ and restart.

Unfortunately, there's very little you could do beyond this point. Ironically, I get better pings to your gateway! :
Tracing route to 117.219.224.1 over a maximum of 30 hops

1 9 ms 8 ms 8 ms 59.99.176.1
2 9 ms 8 ms 8 ms 218.248.174.202
3 48 ms 49 ms 47 ms 117.219.224.1

Trace complete.
 

Nikhil Soni

Newbie
[OP]
Regulars
Mar 21, 2012
90
1
Nikhil,

There is only one thing you can do from your end, change ADSL2+ to G.DMT modulation on your modem. This will ensure you get better first hop pings. I'm not sure where exactly you can disable this on your modem as I have a different one, just check under DSL or ADSL (under Advanced Settings) and uncheck ADSL2/ADSL2+ and restart.

Unfortunately, there's very little you could do beyond this point. Ironically, I get better pings to your gateway! :


Chnaged my Modem to G.DMT mode
Here is the tracert ::

Tracing route to google.com [74.125.135.101]
over a maximum of 30 hops:

1 41 ms 41 ms 42 ms 117.200.144.1
2 54 ms 74 ms 43 ms 218.248.173.234
3 97 ms 99 ms 97 ms 59.163.207.81.static.chennai.vsnl.net.in [59.163
.207.81]
4 96 ms 97 ms 97 ms 121.240.1.46
5 97 ms 96 ms 95 ms 72.14.233.204
6 126 ms 128 ms 129 ms 72.14.239.20
7 142 ms 141 ms 138 ms 209.85.242.233
8 143 ms 143 ms 143 ms 209.85.241.173
9 * * * Request timed out.
10 143 ms 138 ms 142 ms ni-in-f101.1e100.net [74.125.135.101]

Trace complete.



Still Same 1st hop :(

P.S.: I get 40ms in 1st hop [always] The 1st screenshot of 60ms was taken when my line was torned at it's best
 


chin

Regular
Regulars
Jan 13, 2011
227
8
Bangalore
They can't even do anything about their noise problem and you expect them to understand interleaving? I have fought for months about the noise with my line, escalated to CGM in New Delhi 4-5 times, still nothing, I was left with no option but to disconnect my line in the end.

You could have taken it to consumer court..
That s the only way to kick their ass..
 

Nikhil Soni

Newbie
[OP]
Regulars
Mar 21, 2012
90
1
You could have taken it to consumer court..
That s the only way to kick their ass..

Can you tell me where is the Consumer court ?
Any online way to register our grievance ?