Airtel Management Guy: We 'do' alert people when they hit 80%

Sushubh

Administrator
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Oct 29, 2004
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Basically, he thinks that we all are idiots.

K Srinivas, President (B2C) Airtel On Offloading Data To Wifi, Smartphones, Data Pricing, Broadband - MediaNama

The presence of copper and fibre costs are inhibiting. In the western world, when they wanted to put up hotspots, they just walked into a place and it was fibred.

yeap. america was founded on fibered infrastructure.

The notion is that everything on the Internet is free. So Google doesn’t charge the customer, Facebook is free. There are billions of dollars of investment going in.

it is your business to invest in infrastructure. not google's. not facebook's. you are a service provider. you picked this business. not google. not facebook. stop ranting about being in business where billions have to be invested before you can reap the profits from them.

At some stage, Rs 98 will become Rs 200 for 2gb.I’m not getting into whether this pricing is right or wrong. Even on voice, the current rates are not sustainable. Every single operator is sitting on huge sets of investment. This pricing for data or voice is not sustainable. Lets build the right business model. On one side you compete, and on another you collaborate. The point you were making (in your post) was that I need Google and Google needs me. Very true. The issue is that the amount of investment that goes behind. Tell me one product or commodity in the country which has not changed its price upwards in the last 10 years, or even the last one year. You’ve seen everybody drop prices. I pay in dollars for all my investments and I earn in paise. There is significant investment.

why not stop spending crores and crores of rupees on stupid advertising campaigns and invest that money in the network? focus on the business rather than on marketing aspect of it? from what i have seen, you have outsourced literally every component of your business operation. you are just a brand name. why not just shut the **** up, sell your business and get out?

One other thing I wanted to talk to you about was that a lot of guys actually believe that speed doesn’t cost money. It’s completely untrue.

o rly? why not come out with a whitepaper on the costing of bandwidth and speed? how come operators like beam and act can provide cheaper broadband than YOU GUYS without having the international gateways and all that?

It’s because your costs of setting up broadband is prohibitive. The cost of setting up a link is almost about Rs 25,000.

how many of them can be financed with just one of your stupid ads that run on television?

We don’t alert people when they reach 80 percent. If there are specifics about bugs, we can check them out. We have an elaborate testing protocol. We do give people an option to buy additional GBs.

do you even know anything about how your company operates?

Update: MediaNama has made a correction on the blog post. He admitted that they do alert people. So basically, Airtel management knows about this and think it's cool.

We’ve identified colonies, high rises to cover. But a lot of guys believe that once you put the network up, speed doesn’t cost you money. Speed does. It’s speed that costs you money. Every time you want to upgrade customers – it’s a pipe. If I want to keep a uniform experience and upgrade everybody, I need a thicker pipe.

so are you saying internet is a series of pipes now?

i am done man. this guy does not know what he is talking about.
 

genie

woot !
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Jan 10, 2008
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why not stop spending crores and crores of rupees on stupid advertising campaigns and invest that money in the network?


Because every minute they get a fool walking in to buy their product/service. :joyous:
 


ranjha.kahlon

Newbie
Aug 13, 2012
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0
Airtel is crap! I have read whole interview and this guy doesnt know what its customers are facing. I have proof SMS and Emails which Airtel send when we reach 80% and also 100% this guy doesnt know how their own system works. AIRTEL is going down down the line, wish some other service provider comes in kick their A**.
 

Sushubh

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as i said, airtel is a marketing company. the only thing they are doing is spend money on ads.
 


GarfieldDC

Regular
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Dec 14, 2010
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Basically, he thinks that we all are idiots.

With an idiot like him, who doesn't even know how his company operates, running the company, what more can we expect from Airtel.
 

BBLover

Newbie
Aug 16, 2012
13
0
Airtel is crap! I have read whole interview and this guy doesnt know what its customers are facing. I have proof SMS and Emails which Airtel send when we reach 80% and also 100% this guy doesnt know how their own system works. AIRTEL is going down down the line, wish some other service provider comes in kick their A**.

I was past 80% FUP today and hard a had time browsing the net after that - Airtel thinks redirecting the user to their annoying warning pages is perfectly acceptable. Eventually I pulled the network cable out and back in to escape their clutches :p
 

hitman

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May 10, 2005
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New Delhi
Typical replies which u can expect from an MBA graduate with no basic technical knowledge ..Surely a product of ratta culture ..
 

Sushubh

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Oct 29, 2004
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looks like medianama updated the blog post changing the statement of the dude. it now states that we do alert consumers when they hit 80%. beh.
 

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