sujeet2555
Newbie
i have 750UL+ plan and have utstar type1 modem (black one).whenever there is rain or storm ,link goes unstable .frequent disconnection at 30-60 sec .after i lodging complaint at 1504.bsnl guys call me and i tell my problem.they said that this problem occurs to every body ,not only you. disconnection will happen when there is rain because of open joint (which line men says should be kept open to prevent corrosion).and they just close my complaint.
again i lodged a complaint since problem was there even there was no rain ,then they said your modem is old and faulty (which they had said many times that came false always after using their modem instead of mine ) and check the splitter for corrosion on phone.and they again closes my complaint without any customer interaction .they solve problems on phone.
i just waited without touching splitter or modem.i just done nothing ,the problem was gone by itself.now this time again ,link goes unstable after a rain.so ,i again filed a complaint and now i am waiting.
how this problem be fixed ? here is my DSL parameter page screenshot http://snag.gy/g9LiX.jpg
again i lodged a complaint since problem was there even there was no rain ,then they said your modem is old and faulty (which they had said many times that came false always after using their modem instead of mine ) and check the splitter for corrosion on phone.and they again closes my complaint without any customer interaction .they solve problems on phone.
i just waited without touching splitter or modem.i just done nothing ,the problem was gone by itself.now this time again ,link goes unstable after a rain.so ,i again filed a complaint and now i am waiting.
how this problem be fixed ? here is my DSL parameter page screenshot http://snag.gy/g9LiX.jpg