PPP password invalid.....please help.

Deadboy

Newbie
[OP]
Jul 12, 2012
10
0
Greater Noida
I use Beetel 450TC1 ADSL2+Router to connect to BSNL broadband.I have always ON connection.I have a problem that the internet gets disconnecting frequently.The 'green' internet stops but the 'yellow' DSL light keeps on glowing.On my modem page i see the ADSL status as 'PPP password invalid'.Please help me in solving my problem.

The modem status page looks like this:-
http://postimage.org/image/pgqslmk71/
At the bottom,you can see that ADSL status os connected but sometimes it shows 'PPP password invalid'.Then i have to restart the modem to connect to internet again.

I read somewhere that this problem could be solved by changing the password.The password page looks like this:-
http://postimage.org/image/52qc0hkjf/

Please help me.
 

meetdilip

Computer Addict
Regulars
Apr 15, 2009
4,309
159
Change the password and check. If nothing work, reset the router and configure it again.
 


Deadboy

Newbie
[OP]
Jul 12, 2012
10
0
Greater Noida
if u know solution then go with that and change password simple dude

I don't know if it will work or not.Can you me tell me how to change the password?
 

Deadboy

Newbie
[OP]
Jul 12, 2012
10
0
Greater Noida
just register on CRM then u can change password

There isn't any customer id on my bill.How do i register there?
 


pradatta

Newbie
Mar 6, 2010
36
3
customer id is on every bill called as also unique id but if cant find dont worry just call to 1500 and ask ur customer id they will tell u in few seconds just wrote down and make id simple