BSNL Internet Getting Disconnected Every Minute

mashbro

Newbie
[OP]
Jun 1, 2012
3
0
Hello guys! I'm quite new here and this is my first post here. I'm using BSNL broadband, plan ULD 625. It's been around 1 month since I got the connection. But still, the connection isn't much stable and Internet keeps disconnecting every other minute. Here are some details:> iBall Baton ADSL2+ Router> Using Wi-Fi with a USB Dongle on a desktop> 192.168.1.1 configured with PPoE connection method> WLAN blinking all the time> ADSL gets cut frequently and thus Internet signal also gets cutI'm kind of frustrated about this because when the Internet gets disconnected, it takes a 3 minutes gap to get connected again. I have to do a lot of things to make that happen again. I've been trying to get help from BSNL through 1504 and several other numbers and I've even gone to BSNL exchange to complain about this and nothing much happened. I've asked the line man about this stuff, and he says it's the issue with the splitter, which I am pretty sure is in well working condition. All the hardware is pretty much new, and they've been tested with my neighbours connection and it worked all fine. The wiring is fine as well. I still can't figure out what's wrong with this. Please help!
 
Jun 2, 2012
16
0
Hello, I joined to this forum to post a similar problem, and of course to participate in other discussions, so instead of starting a new thread, I'm going to post here.The first thing is that in my case, this doesn't happen all the time, but it happens very often, at least 4 times a week, throughout the day.The reason that this happens is because the dsl light on the modem does not stay on continuously, but it flickers. The reason is still beyond my understanding.As you mentioned, the line man either blames it on the exchange, or my internal wiring.But one thing that I've noticed is that if the land line is in use, the dsl light, and the connection, stays on continuously, although I may have to restart the modem after prolonged use.I'm hoping that someone may be able to shed some light as to why this may be the case, that is, why does the land line in use help keep the dsl light stable.Apologies if I should have created my own thread for this issue, let me know and I shall.
 

mashbro

Newbie
[OP]
Jun 1, 2012
3
0
Hello, I joined to this forum to post a similar problem, and of course to participate in other discussions, so instead of starting a new thread, I'm going to post here.
The first thing is that in my case, this doesn't happen all the time, but it happens very often, at least 4 times a week, throughout the day.
The reason that this happens is because the dsl light on the modem does not stay on continuously, but it flickers. The reason is still beyond my understanding.
As you mentioned, the line man either blames it on the exchange, or my internal wiring.
But one thing that I've noticed is that if the land line is in use, the dsl light, and the connection, stays on continuously, although I may have to restart the modem after prolonged use.
I'm hoping that someone may be able to shed some light as to why this may be the case, that is, why does the land line in use help keep the dsl light stable.
Apologies if I should have created my own thread for this issue, let me know and I shall.
It is fine. As we both are searching solutions for the same problem, this thread is enough. :)

- - - Updated - - -
 
Jun 2, 2012
16
0
Line stats please. Bsnl in Delhi ?

Hi x720, thanks for replying. I haven't done a line stats check before, and I wasn't able to understand much while searching on it.
I did gather that you need to know your modem and enter your modem / routers i.p address, but I couldn't find the information.
I'm using a D-Link GLB -802C modem, that's connected to a Netgear WGR614 v6 wireless router.
Any idea how I should go about finding my line stats?
Any yes, the connection is of BSNL / MTNL Delhi.
 

x720

Incoherent Poster
Regulars
Aug 14, 2011
10,429
1,526
Gurgaon | Mumbai
BSNL is not the same as MTNL.Yes, you need to log in to your dlink. try logging in using the ip 192.168.1.1, username as admin and password as either admin or password or leave it blank.
 


Jun 2, 2012
16
0
BSNL is not the same as MTNL.

Yes, you need to log in to your dlink. try logging in using the ip 192.168.1.1, username as admin and password as either admin or password or leave it blank.

Okay, I did not know that. I'm with MTNL Delhi. For some reason I always thought the MTNL was in the metro cities, and BSNL was everywhere else. :)

Okay so I did manage to finally get the stats, wasn't easy, but can't say that I didn't enjoy the mission.
Not sure how to directly upload images on the forum, so here's a link.

http://postimage.org/image/elvkeqrvh/


And thanks for replying.
 

x720

Incoherent Poster
Regulars
Aug 14, 2011
10,429
1,526
Gurgaon | Mumbai
You're right, but they are two very different companies when it comes to plans and pricing .

Now, your line does seem alright. Is there any noise in the landline ?

On a side note, if complaining at the exchange doesn't work, send an email to deadsl@bol.net.in :)
 
Jun 2, 2012
16
0
You're right, but they are two very different companies when it comes to plans and pricing .

Now, your line does seem alright. Is there any noise in the landline ?

On a side note, if complaining at the exchange doesn't work, send an email to deadsl@bol.net.in :)

Thanks for the feedback on the line stats.
There doesn't seem to be 'too' much of a line problem, however, the noise ranges from insignificant to noticeable, but never unbearable.
I have complained about it but they usually put it on me saying that it's an internal issue, or there's carbon in the wiring.

I went through the forums, and there seem to be a substantial number of individuals facing this issue.
I wonder why the ISP hasn't figured out how to deal with this if so many people experience this problem.

And thanks for the e-mail, I'm going to write to them in any case.
 

sakshamdhawan

Newbie
Jun 3, 2012
2
0
If you have parallel telephone wiring in your home , you need to use a splitter in each room , not just in the room where you have placed your modem.I had a similar issue in my home.The line used to get noisy and internet disconnected on picking the landline from a different room without a splitter. The line man couldnt help me much.It all got sorted on attatching splitters in all rooms.
 

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