Frequent dissconnection

Bapi6

Newbie
[OP]
Apr 28, 2012
3
0
Due to thunderstorm my modem was defected so I purchased a new one Netgear DGN1000, but my link is going out frequently.I complained this to our BSNL office they after trail and error method changed my slot but the problem remains same.Following r my modem statistics-Connection Speed : 2048Kbps (US) : 256KbpsLine attenuation(DS):26.4dB (US) : 8.5dB Noise Margin/SNR(DS): 14.2dB (US) : 29.0dBMy DSL Mode is ADSL(G.MDT)Can any body help me to solve the prob, by the way I have changed my modem once thinking that it may be defective but every thing remains same.
 

Nikhil Soni

Newbie
Regulars
Mar 21, 2012
90
1
Are you using splitter ?If no then connect line through splitter.....Your SNR values are acceptable, it might not be the problem
 

Bapi6

Newbie
[OP]
Apr 28, 2012
3
0
I am using splitter, then the problem is with their line or what??
 


Bapi6

Newbie
[OP]
Apr 28, 2012
3
0
After complaining BSNL office they have changed my ports from the DP box and now every thing is ok, only thing is that you have to keep on pursuing your prob to them.