Why do we have to pay for missed call alerts?

dOne

Curious
[OP]
Regulars
Jul 30, 2008
306
9
Why do we have to pay for in-efficient coverage of service provider?I'm talking @ missed call alerts. I do get those once in a while saying that:"You had X missed calls, to get details of last 3, send some SMS,25p/SMS"I mean this is really outrageous, Service provider is asking money toprovide details of calls which I missed due to service providers faulty network.how does it make any sense. Why should we pay for your poor coveragein fact they need to refund some amount or at least provide details for free.I remember BSNL use to provide those details for free, but Tata Docomois charging for same
 

kookaburra

Newbie
Regulars
Oct 29, 2009
78
0
Pune
atleast tata docomo charges Rs. 7 per month. Compare it with following: Airtel: Rs. 15 per monthVodafone: Rs. 30 per month. Others i don't know, but except BSNL, everyone charges for missed call alert.
 

TATADOCOMO

Regular
Regulars
Jul 24, 2009
379
1
Dear CustomerThis is a chargeable service.Thanks and RegardsCustomer CareTata DOCOMO.
 

mhsabir

Xclusive
Regulars
Oct 7, 2006
19,739
2,587
Chennai
@TATADOCOMO - I believe this is a known information that it is chargeable. The real question of the Original Poster is why is it chargeable. Now if you can enlighten him & us about the same, it would be great.
 


amar

Senior
Nov 9, 2010
1,942
469
Pune
^^ Never expect such useful info/answer from him. (Waiting for Standard reply hehehe.)
 

mehrotra.akash

Regular
Regulars
May 17, 2008
915
6
BTW, Tata DOCOMO :: Do More with Prepay mobile phone

Missed Call Alerts !
A 100% free service!

Why should we charge you for doing our 'job'? Its your 'right' to know in case there is a Missed call for your number!
Our Missed Call Alert comes pre-activated on your TATA DOCOMO. This service enables you to know the phone number of the person who called you while you were out of coverage area or when your mobile was switched off.


http://snag.gy/0EDQb.jpg


See the hypocrisy?
 

dOne

Curious
[OP]
Regulars
Jul 30, 2008
306
9
Dear Customer

This is a chargeable service.

Thanks and Regards
Customer Care
Tata DOCOMO.

Great, but why Chargable?
Do u expect customer to follow your network or towers?
 

audioslave

What?
Regulars
Jul 9, 2011
1,556
7
If they provide Everything for Free they should even Sell their undies to Run their CompanyOk right back to the point why Charge for missed call Alerts? how do you think they will manage their towers maintain them.. and pay their Employees.. and Raise Good amount of profits?