BSNL Plan Upgrade 2012

daemon

Newbie
[OP]
Mar 29, 2012
47
0
All,Recently BSNL upgraded some plans to higher speeds and more download limit. Its now two months after BSNL made this change but they have not yet upgraded the lines in Gurgaon.Is anyone from Gurgaon have any idea? TN and KT seems to have implemented this.How to register complain about this with BSNL?
 

volcano619

Prononimous
Regulars
^^True...its been implemented in almost all circles...if not then there are two options...1.Check with your local exchange and ask him to do so...according to the new rules..it is necessary...2.You can pay a nice casual visit to a court and may be earn a little much..by spending some time... :)
 


daemon

Newbie
[OP]
Mar 29, 2012
47
0
Where in Gurgaon ? I've spoken to my local exchange and they have implemented the new plans.

From Sohna Road...exchange is wireless near Rajiv chowk...which is your exchange?
 

x720

Incoherent Poster
Regulars
Aug 14, 2011
10,429
1,526
Gurgaon | Mumbai
Sohna Road here too :p . My exchange is Malibu Towne (MTN) though. Have you spoken to the sdo at the wireless csc ? Have you spoken to the jto ? Also, there is this chap who handles speed profiles and stuff. I'll send their numbers across.
 

daemon

Newbie
[OP]
Mar 29, 2012
47
0
Yes, spoken to the SDO but he is saying that this is not yet implemented here in Gurgaon..do you know anyone in BSNL who is aware of this change? Mine too is Malibu town but everything is now handled via Wireless.
 


x720

Incoherent Poster
Regulars
Aug 14, 2011
10,429
1,526
Gurgaon | Mumbai
Alright. Strange. What plan are you on ? And what speed do you need ? Also, which place on Sohna Road ? Create a service request at the mis.bsnl.co.in/pgs/internet/pgwebregn.asp page, explaining the issue. Someone from exchange/server room will call you up, once again explain the issue to them. Should get fixed.0124-2334411 - Server Room.
 

daemon

Newbie
[OP]
Mar 29, 2012
47
0
I am on BBG Combo ULD 2150 (OLD : 1 Mbps, Updated:4 Mbps), whats your plan? was your plan was also updated in 2012? Not sure if I can send PM to you in this forum..
 

x720

Incoherent Poster
Regulars
Aug 14, 2011
10,429
1,526
Gurgaon | Mumbai
I'm on 1000 , no change for me, but ive spoken to the local bb guy and he says the new plans have been implemented.The link Ive given should sort your issue out. Else, call that number
 

daemon

Newbie
[OP]
Mar 29, 2012
47
0
Thanks x720, I have submitted the form in the link you gave. Hope they will listen. Any idea how long it will take them to call me because or else I will pay visit to the main exchange.
 

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