dudenk2007
Newbie
Hi there,After using Hathway for couple of years and then Airtel for 2 years, I opted for Act Broadband. I called customer care on March 18th, 2012 and told them that I would like to take their connection. The next day a sales representative called and as expected he was prompt to sale the connection. He visited my residence and explained me the plans, added to that he spoke about the no installation fee offer which is when you provide them with the bill of your current ISP (zero due balance). I handed over the bill and told him that I need my connection before March 27th, 2012. What was surprising that the next day on March 20th, a guy visited my place and installed the wires.. Whoa! That was quick.. My internet would have started if I didn't have to leave to office so I asked them to continue the next day.. On March 21st my internet was up and running, I am happy getting 10mbps speed as promised. But my main concern was the latency and packet loss, so I quickly opened my Steam and checked the latency on all my favorite servers.. OMG! I am seeing the 20ms latency first time with Mumbai and Delhi servers. Wow, wow wow!! Being a online gamer, all I needed is good latency and no lag. And ACT seems promising here.It's been 4 days using ACT and it's running smooth with no downtime, no lag, no speed drop. They even called me today to take feedback.. I am hoping that Act will not let me down. A lot of my colleagues referred me to use ACT as they have been using Beam in Hyd for years. 🙂A summary about all the ISP's I have used: HATHWAY (2007-2010) - 1100pm - 1mbps line - transfer rate of 128KBPS - latency sucked - packet loss - constant downtime - many complaints but no help.Airtel (2010 - 2012) - 1299pm - 2mbps connection - transfer rate of 256KBPS - good latency of >50-70ms - good video streaming - no downtime - expensive as hell - took 1 month to install the connection - generated a fake bill of 22k - escalated upto appellate officers, took 2 months to get the billing issue fixed - CCR are rudes, never accepted their fault. Act (Since March 21st, 2012) - 999pm - 10mbps connection - transfer rate of 1.2MBPS (You may not get 1.2MBPS of transfer rate when downloading single files or downloading using your browser download manager) I recommend IDM - excellent latency - no downtime yet.I know it's too short time to review. But it has been excellent service so far that worth sharing unlike Tikona who never cared after taking money. 🙂Heads up to Act!Regards,Gaurav