Got new Act Broadband connection

dudenk2007

Newbie
[OP]
Mar 25, 2012
6
0
Hi there,After using Hathway for couple of years and then Airtel for 2 years, I opted for Act Broadband. I called customer care on March 18th, 2012 and told them that I would like to take their connection. The next day a sales representative called and as expected he was prompt to sale the connection. He visited my residence and explained me the plans, added to that he spoke about the no installation fee offer which is when you provide them with the bill of your current ISP (zero due balance). I handed over the bill and told him that I need my connection before March 27th, 2012. What was surprising that the next day on March 20th, a guy visited my place and installed the wires.. Whoa! That was quick.. My internet would have started if I didn't have to leave to office so I asked them to continue the next day.. On March 21st my internet was up and running, I am happy getting 10mbps speed as promised. But my main concern was the latency and packet loss, so I quickly opened my Steam and checked the latency on all my favorite servers.. OMG! I am seeing the 20ms latency first time with Mumbai and Delhi servers. Wow, wow wow!! Being a online gamer, all I needed is good latency and no lag. And ACT seems promising here.It's been 4 days using ACT and it's running smooth with no downtime, no lag, no speed drop. They even called me today to take feedback.. I am hoping that Act will not let me down. A lot of my colleagues referred me to use ACT as they have been using Beam in Hyd for years. :)A summary about all the ISP's I have used: HATHWAY (2007-2010) - 1100pm - 1mbps line - transfer rate of 128KBPS - latency sucked - packet loss - constant downtime - many complaints but no help.Airtel (2010 - 2012) - 1299pm - 2mbps connection - transfer rate of 256KBPS - good latency of >50-70ms - good video streaming - no downtime - expensive as hell - took 1 month to install the connection - generated a fake bill of 22k - escalated upto appellate officers, took 2 months to get the billing issue fixed - CCR are rudes, never accepted their fault. Act (Since March 21st, 2012) - 999pm - 10mbps connection - transfer rate of 1.2MBPS (You may not get 1.2MBPS of transfer rate when downloading single files or downloading using your browser download manager) I recommend IDM - excellent latency - no downtime yet.I know it's too short time to review. But it has been excellent service so far that worth sharing unlike Tikona who never cared after taking money. :)Heads up to Act!Regards,Gaurav
 

Jasraja

Newbie
Dec 27, 2011
44
0
Thanks for the review. Two questions. What are the installation and monthly charges? Is the plan unlimited with or without FUP (please mention the limits) ? Sent from my GT-I9100
 

dudenk2007

Newbie
[OP]
Mar 25, 2012
6
0
Thanks for the review. Two questions. What are the installation and monthly charges? Is the plan unlimited with or without FUP (please mention the limits) ?

Sent from my GT-I9100

There you go:
Normal installation charges: 500 INR
Monthly: 999pm - 50GB FUP - post FUP 512kbps and 1299pm - 75GB - post FUP 2mbps.

Where Airtel and others only give 30gb FUP.
 


KaHn

Newbie
Apr 20, 2007
79
0
Been a user for over 6 months now. Have gradually moved up to the 1299/pm plan with 75GB FUP,post which it's reduced to 2mbps. It is the best ISP I have dealt with till date. Be prepared for there will be downtime now and then. But nothing to get your blood boiling. I'm very satisfied with the consistency. And they don't harass you for payment like airtel does. Welcome to the family. Well done ACT. Keep it up.
 

pprabhu

Newbie
Jun 20, 2005
37
3
Bangalore
To add ATC BB now has new 10mbps plan with 125GB FUP for Rs2000

Will we get 150GB FUP per month plus 2 months free for 1 year advance payment?
 


sachinbr

Regular
Regulars
Apr 27, 2011
759
35
Will we get 150GB FUP per month plus 2 months free for 1 year advance payment?
Yes 100%. My advice watch the BB performance for 3 months(if ur new customer). If u think its good, without thinking go for it.
 

ACTian

Regular
Regulars
Dec 15, 2011
153
1
Will we get 150GB FUP per month plus 2 months free for 1 year advance payment?

Dear Prabhu, Yes your expectation is right. You get 150GB with additional two months on annual subscription.

rgds
 

ACTian

Regular
Regulars
Dec 15, 2011
153
1
@ACTian

Dude you offer ur BB at Sanjaynagar (AECS layout)??

Hi, AECS layout the infrastructure work is on full swing and you should get the connection from first week of April.

rgds